Sr. Program Manager, Process Automation

hace 4 semanas

Mexico City Amazon A tiempo completo

Sr. Program Manager, Process Automation & Analytics, 3P MX External Fulfillment Join to apply for the Sr. Program Manager, Process Automation & Analytics, 3P MX External Fulfillment role at Amazon The Senior Program Manager for External Fulfillment in Mexico leads complex, cross‑functional initiatives that drive the strategic growth and operational excellence of Amazon's seller‑managed fulfillment programs, including Easy Ship, Seller Flex, and Self Ship. This role is responsible for end‑to‑end program delivery—from conception through implementation and continuous improvement—ensuring scalable solutions that enhance seller experience, expand Prime‑eligible selection, and deliver exceptional customer outcomes across Mexico's third‑party marketplace. The SPM will also scope and drive productivity improvement initiatives internal to the EF team. Key Job Responsibilities Program Leadership: Scope, design, and deliver business‑critical programs supporting External Fulfillment network expansion, driving overall program strategy and roadmap in alignment with organizational goals. Cross‑Functional Collaboration: Partner with Product, Operations, Transportation, Sales, and Technology teams to define requirements, secure resources, and manage implementation timelines across multiple workstreams. Stakeholder Management: Serve as the primary point of contact for program updates, proactively managing relationships with leadership, retail partners, and operational teams to ensure alignment and drive resolution of complex issues. Data‑Driven Decision Making: Leverage metrics and analytics to identify improvement opportunities, track program performance, and make informed trade‑offs that optimize delivery timelines and business outcomes. Process Innovation: Drive continuous improvement initiatives that remove seller friction, enhance operational efficiency, and scale fulfillment capabilities while maintaining Amazon's high standards. Risk Management: Develop contingency plans, manage escalations, and navigate ambiguity to keep programs on track despite changing business conditions. Basic Qualifications Bachelor's degree or equivalent. Speak, write, and read fluently in English. 6+ years of experience creating, tracking, and inspecting key performance metrics, generating data‑driven insights to guide program decisions. Preferred Qualifications MBA (preferred). Experience in e‑commerce, logistics, or marketplace operations. Familiarity with third‑party seller fulfillment models and supply chain operations. Experience leveraging artificial intelligence to drive automation and productivity initiatives. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company: Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44Job ID: A3136820 #J-18808-Ljbffr

  • Senior PM: Process Automation

    hace 2 semanas

    Mexico City Amazon A tiempo completo

    A leading e-commerce company in Mexico is seeking a Sr. Program Manager for Process Automation & Analytics. The role focuses on leading programs that enhance seller experience and operational excellence through data-driven insights and cross-functional collaboration. Candidates should have at least 6 years of experience in related fields, a Bachelor's...

  • Sales Automation

    hace 2 días

    Mexico City Rockwell Automation A tiempo completo

    A global automation technology leader based in Mexico City is seeking a Business Process Analyst for their Experience Design Team. The successful candidate will play a key role in optimizing business processes, leveraging data for informed decision-making, and collaborating with global teams. A Bachelor's degree and at least 5 years of relevant experience in...

  • Business Process Analyst

    hace 2 días

    Mexico City Rockwell Automation A tiempo completo

    Job Description: Business Process Analyst -Experience Design TeamOverview: The D2R transformation aims to resolve bottlenecks, silos, and disconnects across business processes, data, and technologies to deliver a fully integrated and seamless end-to-end customer, partner, and employee experience. As a Business Process Analyst, you will play a crucial role in...

  • DBA - Sr. Manager

    hace 1 semana

    Mexico City CRH Talento en IT A tiempo completo

    DBA - Sr. Manager at CRH Talento en IT Base pay range Position: DBA – Sr. Manager Location: Paseo de las Palmas, CDMX Work Model: Hybrid We are offering: Pay rate: $130K MXN Monthly Direct Hiring Law Benefits Enhanced Employee Benefits Requirements Bachelor’s degree in computer science, Information Systems, Information Technology, or a related field....

  • DBA - Sr. Manager

    hace 1 semana

    Mexico City CRH Talento en IT A tiempo completo

    DBA - Sr. Manager at CRH Talento en IT Base pay range Position: DBA – Sr. Manager Location: Paseo de las Palmas, CDMX Work Model: Hybrid We are offering: Pay rate: $130K MXN Monthly Direct Hiring Law Benefits Enhanced Employee Benefits Requirements Bachelor’s degree in computer science, Information Systems, Information Technology, or a related field....

  • Sr. Program Manager, Process Automation

    hace 2 semanas

    Mexico City Amazon A tiempo completo

    The Senior Program Manager for External Fulfillment in Mexico leads complex, cross-functional initiatives that drive the strategic growth and operational excellence of Amazon's seller-managed fulfillment programs, including Easy Ship, Seller Flex, and Self Ship. This role is responsible for end-to-end program delivery—from conception through implementation...

  • Sr. Program Manager, Process Automation

    hace 3 semanas

    Mexico City Amazon.com A tiempo completo

    The Senior Program Manager for External Fulfillment in Mexico leads complex, cross‑functional initiatives that drive the strategic growth and operational excellence of Amazon's seller‑managed fulfillment programs, including Easy Ship, Seller Flex, and Self Ship. This role is responsible for end‑to‑end program delivery—from conception through...

  • Sr. Program Manager, Process Automation

    hace 3 semanas

    Mexico City Amazon.com A tiempo completo

    The Senior Program Manager for External Fulfillment in Mexico leads complex, cross‑functional initiatives that drive the strategic growth and operational excellence of Amazon's seller‑managed fulfillment programs, including Easy Ship, Seller Flex, and Self Ship. This role is responsible for end‑to‑end program delivery—from conception through...

  • Sr. AI Automation Manager

    hace 4 días

    Mexico City Toshiba Global Commerce Solutions - External A tiempo completo

    Responsible for identifying repetitive manual processes that are susceptible to automation, designing and implementing solutions with RPA, scripts and artificial intelligence, and defining the technological tools necessary to increase operational efficiency and reduce risks. Responsibilities Map and analyze processes to identify automatable manual tasks....

  • Sr. AI Automation Manager

    hace 4 días

    Mexico City Toshiba Global Commerce Solutions - External A tiempo completo

    Responsible for identifying repetitive manual processes that are susceptible to automation, designing and implementing solutions with RPA, scripts and artificial intelligence, and defining the technological tools necessary to increase operational efficiency and reduce risks. Responsibilities Map and analyze processes to identify automatable manual tasks....