North Americas And Latam Customer Ops Financial

About the companyGDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.About the roleAs a Sales Agent, you will play a key role in expanding access to quality healthcare by promoting and selling our medical membership services to prospective clients. You’ll engage with potential customers through both inbound and outbound channels, guiding them through our offerings and helping them choose the plan that best fits their needs.Key ActivitiesPromote and sell medical subscription services to prospective clients through inbound and outbound channels.Educate potential customers on the features, benefits, and pricing of healthcare plans or medical memberships.Build and maintain strong relationships with clients, offering personalized support and follow-up.Consistently meet or exceed monthly and quarterly sales goals.Maintain accurate records of sales activities and client interactions using a CRM system.Collaborate with the marketing team to follow up on leads and improve campaign performance.Stay informed about market trends, competitor offerings, and regulatory updates in the healthcare space.Represent the company at community events, clinics, or online webinars to increase brand visibility.Provide feedback to leadership on customer preferences, pain points, and product opportunities.Required Skills & ExperienceHigh school diploma or equivalent required; college degree in business, healthcare, or a related field is a plus.1–3 years of experience in sales, preferably in healthcare, insurance, or subscription-based services.Excellent communication and negotiation skills.Strong customer service orientation and problem-solving ability.Tech-savvy and comfortable using CRM tools and online communication platforms.Ability to work independently and as part of a collaborative team.What We OfferCompetitive base salary ($20k - $4k gross) + Unlimited commissionsFull law benefits (20 days of Christman bonus at year, 37.5% instead of 25% of vacation bonus)Punctuality and attendance bonus of 2,200 MXN tax free monthlyExcellence bonus of 1,000 MXN tax free trimestralMedical Insurance (Major, minor and preventive)ScheduleRegular (November – March): Monday to Friday 11:00 AM – 9:00 PMDuring Daylight Saving Time in the U.S. (March – November): Monday to Friday 10:00 AM – 7:00 PMWe are looking for a detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.To be a successful sales coordinator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.Years of experience needed: 2-3 years of experience in a sales model.Technical Skills:Strong understanding of sales operations.Excellent problem-solving skillsHigh level of attention to detailhigh-quality as customer representativeAnswering customer queries or delays on their orders.Hybrid, Monday to Friday.$20,000 Pesos per month base salary plus commission.We are seeking an Inside Sales Representative – House Accounts to manage a portfolio of inbound and existing customer accounts. This role is focused on customer service, account management, quoting, and order execution.You will support customers who contact us for pricing and orders while collaborating closely with U.S.-based internal teams and suppliers. This position is ideal for someone who enjoys building relationships, managing details, and delivering excellent customer experiences.What You’ll DoManage assigned house accounts and inbound quote requestsRespond to customer inquiries via phone and emailPrepare and send accurate quotes for requested materialsEnter, manage, and track orders in SAP through deliveryProvide post-sales follow-up and ongoing account supportCoordinate with U.S. internal teams and suppliersUse Microsoft Excel extensively for pricing, tracking, and reportingMaintain a high level of responsiveness and customer satisfactionWhat We’re Looking ForRequired:Customer service or account management experienceStrong working knowledge of SAP and Microsoft ExcelEnglish proficiency of approximately 50% or higherExcellent communication, organization, and follow-up skillsAbility to manage multiple priorities in a fast-paced environmentPreferredExperience in the electronics industry (distributors or contract manufacturers)Familiarity with import/export processesInside sales or customer-facing experience in a similar roleStrong emotional intelligence and problem-solving skillsUncapped earning potential— the more you sell, the more you earnOn-SiteAdditional Role: Renewable Energy SDRWe are currently seeking a high-energy Sales Development Representative (SDR) for one of our key clients: a global leader in Renewable Energy and Battery Storage (ESS) solutions.This company is at the forefront of the energy transition, providing cutting-edge technology to modernize power grids. If you are passionate about sustainability and have a "hunter" mentality, this is where you need to be.The Role: You will be the engine of growth for our client’s sales team. This is a hands-on, high-impact role where you will partner directly with Regional Sales Managers to open new markets and secure strategic appointments.What You’ll Do:Identify & Conquer: Develop self-generated sales strategies to identify and book appointments with potential customers in the renewable sector.Strategic Outreach: Perform high-volume cold, warm, and hot calls daily—building the bridge between prospects and solutions.Pipeline Management: Track all daily activity and progress within the company's CRM to ensure a seamless sales flow.Sales Partnering: Assist Regional Sales Managers with prospecting and lead generation, serving as a critical member of the regional sales force.Hit the Numbers: Meet and exceed daily minimum requirements for dials, quality conversations, and appointments.Who You AreA Cold-Calling Expert: You have the grit and willingness to handle high-volume outreach every single day.B2B Experience: You understand the professional sales cycle and business development in a corporate environment.Communication Powerhouse: Strong relationship-building skills and the ability to explain complex solutions simply.Organized & Tech-Savvy: Proficient with Microsoft Office and experienced in CRM management.Industry Passion: A genuine interest in Renewable Energy, Sustainability, or Infrastructure is a huge plus.Why This Client?Work in a "Future-Proof" Industry: Join the fastest-growing sector in the global economy.Professional Growth: Learn the intricacies of the energy market from seasoned industry experts.Impact: Your work directly contributes to carbon reduction and a more sustainable world.Business Development Specialist / IT Staffing Account Manager (Nearshore Hiring, Mexico, LATAM, N...Immediate Interview & Hire, please applyJob Title: Business Development Specialist / IT Staffing Account Manager (Nearshore Hiring, Mexico, LATAM, New Business Development, New Logos, Sales, Account Management)Language:SpanishPortuguese language is a plusRequired Skills:Extensive experience with selling and bringing Nearshore opportunities (Contract hiring, Managed Services, SOW).Prior experience delivering Nearshore opportunities in Mexico and LATAM countries.Solid Sales and Account Management experience.Solid experience in New Business Development and bringing New Logos.5+ years of experience in IT Staffing and/or IT Services & Consulting industry.5+ years of good experience managing customer relationship and provide great customer service.Comes with solid relationship with CIO, CTO, CDO, Delivery Leaders, Business Heads, TA Leaders and MSPs.Great personality and good attitude.Ability to travel for networking events, industry events, customers events and meetings.Well versed with Targeted Outreach, LinkedIn Navigator, ZoomInfo, multi-channel campaigns, and cold calling.Well versed with MS Office, MS Word, MS Excel, ATS, & CRM tools #J-18808-Ljbffr