Specialist Reservations
hace 1 semana
Job Description Under the general guidance of the Reservations Supervisor or any other person authorized by management, handle all room reservation inquiries in accordance with the required standard, maintain accurate and complete records of all reservations, and take advantage of every opportunity to maximize the hotel’s revenue potential through upselling and increasing the length of stay. Responsible for maximizing revenue by converting reservation inquiries in line with the hotel’s sales strategy and delivering an excellent standard of customer service. Respond to all incoming reservation inquiries, whether by phone or email, in a timely manner in accordance with the department’s agreed standards, and convert them into bookings whenever possible. Be fully familiar with the operation, functionality, and required standards for using Opera Cloud and Delphi. Comply with rate and minimum stay sales strategies as implemented by the revenue team, always aiming to achieve the greatest possible revenue advantage for the hotel. Enter reservations into the booking system, ensuring that all details are accurate and complete in accordance with the department’s agreed standards. Update any special requests and billing details in Opera Cloud. Provide a courteous and friendly response to all telephone inquiries. Be fully informed about the hotel’s facilities and communicate this information to guests, maximizing hotel revenue by taking advantage of all opportunities to sell hotel products and services whenever possible. Identify potential sales opportunities for the sales team to develop future accounts. Ensure a high level of interpersonal skills, accuracy, to detail, and a positive attitude. Provide friendly, attentive, and courteous service. Maintain a positive attitude and attention to detail throughout the shift. As an important part of the team, assist colleagues who require support, both within the department and in other departments. Remain calm during busy periods to work efficiently and request assistance when necessary. Carry out any other reasonable duties assigned by the supervisor or manager. We recognize that we are in the hospitality industry, which may require providing lateral service. At times, each team member may be asked to perform various related tasks as needed in order to deliver exceptional customer service. Qualifications Who you are? Previous experience in similar positions, specifically in the reservations area. Based in Mexico City (CDMX). Advanced level of English (conversational and written). #J-18808-Ljbffr
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Online Reservations Specialist
hace 1 semana
Mexico City Evermore Travel LLC A tiempo completoJoin to apply for the Online Reservations Specialist role at Evermore Travel LLC Get AI-powered advice on this job and more exclusive features. Job Title Online Reservations Specialist Location Remote Company Evermore Travel LLC Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Online Reservation...
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Online Reservations Specialist
hace 1 semana
Mexico City Evermore Travel LLC A tiempo completoJoin to apply for the Online Reservations Specialist role at Evermore Travel LLC Get AI-powered advice on this job and more exclusive features. Job Title Online Reservations Specialist Location Remote Company Evermore Travel LLC Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Online Reservation...
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Specialist Reservations
hace 1 semana
Mexico City 21c Museum Hotels A tiempo completoCompany Description Un Relato Moderno de Cultura en el Corazón de La Condesa Ubicado perfectamente en la intersección de dos barrios imperdibles y llenos de cultura, Mondrian Mexico City Condesa invita a los huéspedes a experimentar una energía vibrante, un diseño cautivador y un espíritu verdaderamente inmersivo. Rodeado de galerías de arte, parques...
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Specialist Reservations
hace 1 semana
Mexico City 21c Museum Hotels A tiempo completoCompany Description Un Relato Moderno de Cultura en el Corazón de La Condesa Ubicado perfectamente en la intersección de dos barrios imperdibles y llenos de cultura, Mondrian Mexico City Condesa invita a los huéspedes a experimentar una energía vibrante, un diseño cautivador y un espíritu verdaderamente inmersivo. Rodeado de galerías de arte, parques...
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Revenue-Driven Reservations Specialist
hace 1 semana
Mexico City Ennismore A tiempo completoA leading hotel chain in Mexico City is seeking a Reservations Agent to manage room reservation inquiries and maximize revenue through upselling. The candidate should have prior experience in reservations and an advanced level of English. Responsibilities include responding promptly to inquiries, maintaining accurate records, and providing excellent customer...
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Remote Travel Reservations Pro
hace 1 semana
Mexico City Evermore Travel LLC A tiempo completoA travel agency is seeking an Online Reservations Specialist to assist clients in booking flights, accommodations, and vacation packages. The role offers flexible hours, comprehensive training, and access to exclusive travel perks. Ideal candidates should have a passion for travel, excellent communication skills, and the ability to work independently. Join a...
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Online Reservations Specialist
hace 2 semanas
Mexico City Evermoretravelllc A tiempo completoJob Title: Online Reservation Specialist Location: Remote Company: Evermore Travel LLC Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Online Reservation Specialist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel...
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Online Reservations Specialist
hace 2 semanas
Mexico City Evermoretravelllc A tiempo completoJob Title: Online Reservation Specialist Location: Remote Company: Evermore Travel LLC Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Online Reservation Specialist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel...
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Online Reservations Specialist
hace 1 semana
Mexico City Evermoretravelllc A tiempo completoJob Title: Online Reservation Specialist Location: Remote Company: Evermore Travel LLC Are you passionate about travel and eager to build a rewarding career from anywhere?Join our team as an Online Reservation Specialist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel...
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Online Reservations Specialist
hace 1 semana
Mexico City Evermoretravelllc A tiempo completoJob Title: Online Reservation Specialist Location: Remote Company: Evermore Travel LLC Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Online Reservation Specialist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel...
