Client Operations Lead | Mexico City | Remote
hace 4 semanas
Client Operations Lead – Mexico City (Remote) We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely with clients on expectations, monitoring delivery and proactively addressing concerns. At the same time, you’ll coach and support talent—helping them stay productive, confident, and aligned with service standards. This is a hands‑on leadership role ideal for someone with BPO or service delivery experience who is ready to step into broader responsibility. Key Responsibilities Act as the primary operational contact for assigned client accounts Maintain regular check‑ins to ensure satisfaction and retention Translate client expectations into clear guidance for talent Coach team members on quality, productivity, and communication Monitor attendance, output, and workflow adherence Track deliverables and ensure tasks move on schedule Maintain and reinforce SOPs across accounts Address issues early and resolve misalignments calmly and professionally Qualifications 2–5 years of experience in BPO, operations, or client‑facing roles Experience managing client relationships and supporting retention Experience coaching or guiding team members Strong English communication and organization skills Comfortable managing multiple accounts simultaneously Position Type: Full‑time | Location: Remote #J-18808-Ljbffr
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Client Operations Lead | Mexico City | Remote
hace 4 semanas
Xico, México Opsarmy A tiempo completoPosition Type: Full-Time. Location: Remote. Apply here: https://operationsarmy.com/application About the Role We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...
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Regional Mass Hiring Lead
hace 4 semanas
Xico, México Allianz Partners A tiempo completoRegional Mass Hiring Lead - Hybrid, Mexico City Allianz Partners•Xico, Veracruz, MexicoA global insurance and asset management company is seeking a professional recruiter to lead regional recruitment strategies focusing on high-volume sourcing. You will build strong relationships with operations leaders and anticipate staffing needs, deploying effective...
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Regional Mass Hiring Lead
hace 4 semanas
Xico, México Allianz Partners A tiempo completoRegional Mass Hiring Lead - Hybrid, Mexico City Allianz Partners•Xico, Veracruz, MexicoA global insurance and asset management company is seeking a professional recruiter to lead regional recruitment strategies focusing on high-volume sourcing. You will build strong relationships with operations leaders and anticipate staffing needs, deploying effective...
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Strategic Fp&A Lead
hace 1 semana
xico, México Softwareone Deutschland Gmbh A tiempo completoMXN 600,000 - 800,000 A global software solutions provider is seeking a Financial Planning & Analysis Lead to manage financial strategy in Mexico City. This role involves leading budgeting cycles, preparing strategic reports, and acting as a key advisor for local operations. The ideal candidate will have a degree in finance or related fields, fluency in...
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Strategic Fp&A Lead
hace 6 días
Xico, México Softwareone Deutschland Gmbh A tiempo completoMXN 600,000 - 800,000A global software solutions provider is seeking a Financial Planning & Analysis Lead to manage financial strategy in Mexico City. This role involves leading budgeting cycles, preparing strategic reports, and acting as a key advisor for local operations. The ideal candidate will have a degree in finance or related fields, fluency in...
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Strategic Fp&A Lead
hace 6 días
Xico, México Softwareone Deutschland Gmbh A tiempo completoMXN 600,000 - 800,000A global software solutions provider is seeking a Financial Planning & Analysis Lead to manage financial strategy in Mexico City. This role involves leading budgeting cycles, preparing strategic reports, and acting as a key advisor for local operations. The ideal candidate will have a degree in finance or related fields, fluency in...
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Remote People Operations Analyst
hace 3 semanas
Xico, México Hirelatam A tiempo completoHireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Job Overview Our client is the retention engine behind the world's most customer-centric companies. Their...
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Senior Operations Lead, Mexico City Support Center
hace 4 semanas
Xico, México Doordash A tiempo completoA logistics technology firm in Mexico is seeking a Senior Operations Manager to lead its new in-house support center. This role requires analytical skills, a proven management background, and a passion for driving operational excellence. The ideal candidate will have over 5 years of relevant experience and a track record in managing diverse teams. The...
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Senior Operations Lead, Mexico City Support Center
hace 4 semanas
Xico, México Doordash A tiempo completoA logistics technology firm in Mexico is seeking a Senior Operations Manager to lead its new in-house support center. This role requires analytical skills, a proven management background, and a passion for driving operational excellence. The ideal candidate will have over 5 years of relevant experience and a track record in managing diverse teams. The...
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Remote Marketing Operations Lead — Systems
hace 4 semanas
Xico, México Ampifire A tiempo completoJob Overview A fast-growing marketing company seeks a Marketing Operations Lead to own operational execution for campaigns and webinars. Responsibilities The ideal candidate will manage a small team, drive process improvements, and ensure timely delivery of projects. Qualifications Experience in operations, project coordination, and tools like HubSpot is...
