Real Time Analyst

THIS ROLE IS IN PERSON IN MEXICO CITY, MEXICO.At AWS, we're looking to hire an Real-Time Analyst (RTA) to be part of the AWS Premium Support Community Support Workforce Management (WFM) team. The RTA will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming volume. This...

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 3+ years of previous experience in a contact center environment using contact center technologies, such as Avaya, IEX, Nice, InContact, or similar 2+ years of previous experience in a workforce management role, such as a real time analyst or workforce analyst Knowledge of...

IMPORTANTE CALL CENTER SOLICITA REAL TIME ANALYST / WFMRequisitos:Mínimo Lic truncaManejo de Excel intermedio avanzadoExperiência mínimo de 6 meses como Real Time, WFM o MISConocimiento de métricas operativas de Contac CenterFunciones:Gestión de tiempo real de auxiliares y tiempos de conexiónEnvió de reportes de productividad a operaciónAnálisis de...

You Lead the Way. We've Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining...

IMPORTANTE CALL CENTER SOLICITA - REAL TIME ANALYST / WFMRequisitos:Mínimo Lic truncaManejo de Excel intermedio - avanzadoExperiência mínimo de 6 meses como Real Time, WFM o MISConocimiento de métricas operativas de Contac CenterFunciones:Gestión de tiempo real de auxiliares y tiempos de conexiónEnvió de reportes de productividad a operaciónAnálisis...

Únete a Nuestro Equipo como WFM Real Time Analyst GBS México, somos líderes en el mundo corporativo de call center, especializados en brindar una atención a clientes excepcional.Responsabilidades: Eficiencia en la previsión y planificación, enfocada a la mejora continua de los KPIs. Planificación que garantice una mejor adherencia. Comparte alertas en...

Job Title:Associate, Real Time ManagementJob DescriptionThe Associate Intraday is responsible for managing the intraday performance of multiple program(s) or line(s) of business at one or more Call Center(s). This position will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet client expectations and Convergys...

Job Title:Associate, Real Time ManagementJob DescriptionThe Associate Intraday is responsible for managing the intraday performance of multiple program(s) or line(s) of business at one or more Call Center(s). This position will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet client expectations and Convergys...

PER, Private Equity RecruitmentMexico City, MexicoPosted 4 hours ago Permanent Competitive Asset Management Analyst, Private Equity Real Estate, Mexico City, MexicoAbout our clientOur client is an investment management company focused on lodging real estate investments in Mexico with properties in the broader Caribbean region. The company is sponsored by a...

Job Title:Analyst, Planning & Scheduling (Planners)Job DescriptionThe Analyst, Planning & Scheduling involves effective operational planning & execution including Forecasting, Capacity Planning, Scheduling & Real-Time monitoring. Creating and managing staff schedules to accomplish a particular task on a daily/hourly basis. The WFM function helps in decision...

Job Title:Analyst, Planning & Scheduling (Planners)Job DescriptionThe Analyst, Planning & Scheduling involves effective operational planning & execution including Forecasting, Capacity Planning, Scheduling & Real-Time monitoring. Creating and managing staff schedules to accomplish a particular task on a daily/hourly basis. The WFM function helps in decision...

The Ops Sup Sr. Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Sr. Analyst serves...

PER, Private Equity RecruitmentMexico City, MexicoPosted 18 hours ago Permanent Competitive Senior Investment Analyst, Private Equity Real Estate Fund, Mexico City, MexicoAbout our clientWe are working with an Investment Fund Manager focused on the Real Estate sector who has more than $1 billion assets under management with investment focused on private...

Description The Analyst, Planning & Scheduling involves effective operational planning & execution including Forecasting, Capacity Planning, Scheduling & Real-Time monitoring. Creating and managing staff schedules to accomplish a particular task on a daily/hourly basis. The WFM function helps in decision making regarding revenue roadmap, focus on critical...

2024 Personal Banking Technology Full-Time Analyst - Mexico page is loaded 2024 Personal Banking Technology Full-Time Analyst - Mexico Apply remote type Hybrid locations Ciudad De Mexico Distrito Federal Mexico time type Full time posted on Posted 26 Days Ago job requisition id The Technology Analyst is a trainee professional role. Requires a good...

Citi's Internal Audit Analyst Program is a 24-month rotational leadership program which provides development-focused opportunities coupled with structured classroom training, mentoring and individual development.As an Internal Audit Analyst, you will face off to one of Citi's core businesses or global functions to ensure that a sound control framework and...

DescriptionThe Analyst, Planning & Scheduling involves effective operational planning & execution including Forecasting, Capacity Planning, Scheduling & Real-Time monitoring.Creating and managing staff schedules to accomplish a particular task on a daily / hourly basis. The WFM function helps in decision making regarding revenue roadmap, focus on critical...

You Lead the Way. We've Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining...

Senior Analyst - Cloud Regulatory Change Services, FinTech page is loaded Senior Analyst - Cloud Regulatory Change Services, FinTech Apply locations Mexico-Moncayo time type Full time posted on Posted 30+ Days Ago job requisition id R Responsible for providing efficient and high quality client services to financial institutions. Provides pre-sales and...

Job Position: Investment Analyst - LATAMLocation: Remote (PST Time zone)Salary Range: up to 2000 USDWork Schedule: Monday - Friday, 09:00 AM to 05:00 PM PSTNOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We...