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Site Reliability Engineer
hace 7 días
BAT MEXICO IS SEARCHING FOR A SITE RELIABILITY EGINEER (Cloud & Data Center)
JOB TITLE:
Site Reliability Engineer (Cloud & Data Center)
FUNCTION:
Digital Business Solutions
SUB FUNCTION:
IDT Services
CITY & COUNTRY:
Monterrey, Mexico
ROLE SUMMARY
What are the key objectives and expectations from this role?
What is the direct impact of this role on the team or organization?
Solution design/delivery/operations for multiple components and processes within a system. The solutions/platforms have strategic importance to BAT and contribute to our ability to deliver business outcomes.
Reports to:
Cloud & DC SRE Lead
Geographic Scope:
Global
ACCOUNTABILITIES
- Help maintain cloud infrastructure in Cloud environment with collaboration with our partners
- Serve as a primary point responsible for the overall health, performance, and capacity of our cloud infrastructure
- Assist in the rollout and deployment of new product features and installations to new cloud infrastructure our rapid iteration and constant growth.
- Work closely with development teams to ensure that platforms are designed with "operability" in mind.
- Participate in a 24x7 rotation for second and thirdtier critical issues
- Monitor and provide input on practices and processes to own and drive the implementation of improvement strategies and plans
- Lead new business demand and request
- Handle Third Party Support partners to drive service operation
- Engagement with Solution Architect to establish service roadmaps
- Adhere to all BAT standards, governance, and compliance
- Involve in regulate expenditures, analyse variances, and conduct forecasts to identify requirements useful in preparing annual budgets.
- Perform IT administration and management duties as part of plans for enhancing IT services.
- Help planning and implementing the onprem migrations from local DCs to cloud environment.
EXPERIENCE, SKILLS, KNOWLEDGE
ESSENTIAL
Experience Required
- 57 years post graduate work experience in an IT Services environment and /or business facing IT role
- Degree Educated in IT or related areas
- English required
- Fluent in English, written and spoken.
- Strong interpersonal communication skills, stakeholder management and ability to work well in a diverse, teamfocused environment with other Engineers, Product Managers, etc.
- Experience deploying and configuring infrastructure in any cloud vendor like Azure, AWS and GCP.
- Breadth of knowledge of standard methodology IT Service Management (ITIL)
- Proven IT operations, supplier management and service line management experience
Global Service Lines
- Establishing network and relationships with the various Global service line owners
BENEFICIAL
- Exposure on AGILE, DevSecOps, Automation is added advantage
- Cloud certification in AWS is added advantage
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