Quality Coordinator II

hace 2 semanas


Juárez, Chihuahua, México Veritiv Corporation A tiempo completo

Gestionar las responsabilidades administrativas de calidad a nivel del territorio

· Garantizar el cumplimiento de los requisitos de calidad específicos de los clientes.

· Gestionar las quejas de clientes relacionadas con especificaciones de productos y problemas de entrega.

· Supervisar el trabajo de los Inspectores de Calidad.

· Dirigir la medición de productos recibidos de acuerdo a las especificaciones al momento de la recepción, aceptando o rechazando, según corresponda.

· Reportar, dar seguimiento y asistir formalmente en la resolución de problemas de no conformidades de los productos.

· Desarrollar, documentar, controlar y actualizar procesos para que cumplan con los requisitos de clientes o productos nuevos.

· Evaluar y documentar los sistemas de calidad de proveedores nuevos a nivel local y de territorio.

· Reevaluar a proveedores actuales que presenten un alto índice de no conformidades.

· Determinar la disposición adecuada de la mercancía devuelta por el cliente.

· Dirigir el análisis causa-raíz para resolver quejas complejas de clientes sobre el territorio.

· Realizar auditorías internas de procesos y productos, y desarrollar y controlar planes de acción según sea necesario.

· Gestionar el Sistema de Gestión de Calidad para garantizar el cumplimiento de ISO9001: 2015

· Supervisar el cumplimiento del programa de auditorías internas.

· Proporcionar especificaciones sobre productos a los clientes.

· Emitir certificados solicitados por el cliente: RoHS (Restricción de sustancias peligrosas), Reach (Registro, evaluación, autorización y restricción de sustancias químicas), PPAP (Proceso de aprobación de piezas de

producción).

· Identificar errores en la calidad y los procesos, y sugerir mejoras.

Veritiv is an Equal Opportunity/Affirmative Action employer.
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This description does not attempt to define the job's essential functions as defined by applicable disabilities law.

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