Quality Coordinator II
hace 2 semanas
Gestionar las responsabilidades administrativas de calidad a nivel del territorio
· Garantizar el cumplimiento de los requisitos de calidad específicos de los clientes.
· Gestionar las quejas de clientes relacionadas con especificaciones de productos y problemas de entrega.
· Supervisar el trabajo de los Inspectores de Calidad.
· Dirigir la medición de productos recibidos de acuerdo a las especificaciones al momento de la recepción, aceptando o rechazando, según corresponda.
· Reportar, dar seguimiento y asistir formalmente en la resolución de problemas de no conformidades de los productos.
· Desarrollar, documentar, controlar y actualizar procesos para que cumplan con los requisitos de clientes o productos nuevos.
· Evaluar y documentar los sistemas de calidad de proveedores nuevos a nivel local y de territorio.
· Reevaluar a proveedores actuales que presenten un alto índice de no conformidades.
· Determinar la disposición adecuada de la mercancía devuelta por el cliente.
· Dirigir el análisis causa-raíz para resolver quejas complejas de clientes sobre el territorio.
· Realizar auditorías internas de procesos y productos, y desarrollar y controlar planes de acción según sea necesario.
· Gestionar el Sistema de Gestión de Calidad para garantizar el cumplimiento de ISO9001: 2015
· Supervisar el cumplimiento del programa de auditorías internas.
· Proporcionar especificaciones sobre productos a los clientes.
· Emitir certificados solicitados por el cliente: RoHS (Restricción de sustancias peligrosas), Reach (Registro, evaluación, autorización y restricción de sustancias químicas), PPAP (Proceso de aprobación de piezas de
producción).
· Identificar errores en la calidad y los procesos, y sugerir mejoras.
Veritiv is an Equal Opportunity/Affirmative Action employer.
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