Customer Service Representative

hace 1 semana


Naucalpan de Juárez, México FRUTA FRESCA, S.A. DE C.V. A tiempo completo
Quieres ser parte de una empresa 100% mexicana líder en el mercado de concentrados de pulpas de frutas?

Estamos en búsqueda de tu talento como
:Costumer Service Representative



¿Qué necesitas?


  • Escolaridad: Licenciatura en administración, negocios, comercio internacional, ingeniería industrial
  • Experiência: 3 años, en áreas de servicio al cliente y administración de ventas
  • Manejo de algún

ERP:
SAP, Oracle, Sales force, CRM, Etc.

  • Competencias y habilidades: Servicio al cliente, Comunicación efectiva (tono de voz, concreto, empatía), Tolerancia a la frustración.
  • Disponibilidad de Horario.



¿Qué harás?


  • Recibir, ingresar y/o verificar en el sistema SAP los pedidos de cada cliente.
  • Cuando proceda, desarrollar y aplicar el acuerdo de servicio con los clientes y las áreas involucradas
  • Reportar en base diaria/semanal/mensual los resultados servicio como: Ordenes Perfectas, Line Fill Rate, etc.
  • Coordinar con los clientes las citas requeridas para la entrega de productos.
  • Coordinar con el área de Distribución el plan de entregas de producto por cliente y por ruta

OFRECEMOS.

  • Sueldo base mensual con base a aptitudes
  • Prestaciones Superiores de Ley.(Fondo de Ahorro y Vales de Despensa)
  • Excelente Ambiente de Trabajo.
  • Pago puntual
  • Jornada Laboral de Lunes a Viernes
  • Capacitación pagada.
  • Capacitación Offline
  • Herramientas y equipo
  • Dia de cumpleaños pagado.
  • Degustaciones gratis.
  • Venta de producto con descuento

Tipo de puesto:
Tiempo completo, Por tiempo indeterminado

Sueldo:
Hasta $17,000.00 al mes

Horario:

  • Lunes a viernes
  • Turno de 10 horas

Prestaciones:

  • Bebidas gratis
  • Descuento de empleados
  • Opción a contrato indefinido
  • Vales de despensa

Escolaridad:

  • Licenciatura terminada (Deseable)

Experiência:

  • Atención al cliente: 2 años (Obligatorio)

Lugar de trabajo:
Empleo presencial

Fecha de inicio prevista: 11/06/2024

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