![Panasonic Automotive](https://media.trabajo.org/img/noimg.jpg)
Customer Service Quality Engineer
hace 1 semana
Panasonic Automotive Parque Norte
Responsabilidades:
Apoyar las líneas de producción para la mejora continua para reducir el desperdicio y la variación en los rechazos de la línea de proceso.
Liderazgo del proceso de resolución de problemas cuando surgen reclamos de los clientes y responsable de la respuesta a tiempo en los portales de clientes.
Seguimiento y actualización de cuadro de mando a través de portales de clientes.Participación en APQP (coordinación, desarrollo e implementación)Asistencia a visitas de clientes o auditorías y preparación de documentación para presentación de PPAP según Requerimientos Específicos del Cliente.
Análisis de resolución de problemas utilizando herramientas estadísticas y de calidad.Desarrollar y liderar reuniones de calidad para la notificación de problemas del cliente para informar a todos los departamentos,causa raiz,Core tools
contacto directamente con el cliente ,garantizar piezas de calidad y negociaciones con los clientes,asistir a reuniones de calidad y negociaciones con clientes.
Seguimiento de las preocupaciones de los clientes y las fechas de cierre con acciones de contención inmediata y acciones correctivas permanentes.
Proporcionar RMA a los clientes para devolver el material rechazado para su análisis.Participación en grupos kaizen de calidad para reducir la mano de obra y aumentar la capacidad.
Requisitos
- Licenciatura terminada
- 3 años a 5años de experiência en posicion similar
- Ingles 80%
- Manejo de Portales de clientes automotrices
(deseable): - Exp en giro Automotriz
(deseable)
Ofrecemos:
-
Contratacion directa con panasonic:
- Atractivo sueldo de acorde a experiência
- Prestaciones superiores a las de ley
- Crecimiento y desarrollo profesional
INTERESADOS FAVOR DE POSTULARSE POR ESTE MEDIO ADJUNTANDO SU CV ACTUALIZADO
MUCHA SUERTE
Tipo de puesto:
Tiempo completo
Salario:
$1.00 - $2.00 al mes
Horario:
- Turno de 8 horas
Pregunta(s) de postulación:
- Manejo de portales de clientes automotrices
Educación:
- Licenciatura terminada
Experiência:
- giro automotriz: 3 años (Deseable)
- Customer Quality engineer: 3 años (Deseable)
Idioma:
- Inglés (Deseable)
Lugar de trabajo:
Una ubicación
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