Junior Ml Support Engineer
hace 1 semana
Other Packaged Software
Cross Industry Solutions
19/06/2024
Req. VR-105913
Project description:
To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT, or Software Engineering.
Ultimately, you will be a person our customer's trust. They will rely on you to provide timely and accurate solutions to their technical problems.
Responsibilities:
Research and identify solutions to software and hardware issues.
Diagnose and troubleshoot technical issues, including account setup and network configuration.
Ask customers targeted questions to quickly understand the root of the problem.
Track computer system issues through to resolution, within agreed time limits.
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Provide prompt and accurate feedback to customers.
Refer to internal databases or external resources to provide accurate tech solutions.
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
Prepare accurate and timely reports.
Document technical knowledge in the form of notes and manuals.
Maintain jovial relationships with clients
Skills:
Must have
Machine Learning Operations (MLOps), Data Science, Machine Learning, Microsoft Azure Databricks, Analytical Skills
Proven work experience as a ML Technical Support Engineer,
Hands-on experience with Data Bricks, Data Science fundamental skills
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and troubleshoot basic technical issues.
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Data Science fundamental skills
Databricks
Azure ML framework
Providing support to client's ML Engineers for industrialization within their MLOps framework
Nice to have
Problem Solving, Problem Management, Incident Management, Communication Skills, Change Management
Other:
Languages
English:
C1 Advanced
Seniority
Junior
-
ML and Data Engineer
hace 1 semana
Ciudad de México, Ciudad de México XE A tiempo completoPLEASE READ: If you are interested in applying to the role, we ask that you kindly complete the application in English and attach an English version of your resume. Thank you.XE is looking for an experienced ML and data Engineer to join the XE Data Science team.As an ML and data Engineer you'll be responsible for designing, building, and maintaining the...
-
ML Engineer
hace 2 meses
Ciudad de México, Ciudad de México Nestlé A tiempo completoAbout IT In NestléWe are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé's digital challenges with our consumers, customers and at...
-
Support Engineer,
hace 1 semana
Ciudad de México, Ciudad de México Audible A tiempo completoABOUT THIS ROLE Audible is looking for a dynamic and motivated Support Engineer to join a growing team. If you are customer-focused with creative problem-solving skills and have experience supporting technology teams this role may be for you. As a member of our team you will have the opportunity to develop your career while supporting Audible's services,...
-
Ml Engineer Mid Senior
hace 1 semana
Santiago de Querétaro, Querétaro de Arteaga, México YOM A tiempo completoSomos un equipo joven con ganas de generar un impacto social en el mercado de cara a los comercios de barrio de Latinoamérica, a través de la digitalización de la cadena de valor comercial del canal tradicional. Como equipo nos gusta que las cosas sucedan rápido, nos adueñamos de los problemas que vemos en el día a día e intentamos resolverlos de...
-
Data Engineer focused on Search ML/AI
hace 1 semana
Ciudad de México, Ciudad de México Torre A tiempo completoWe're helping one of our clients, Web Shop Manager, hire for a Data Engineer focused on Search, ML/AI."Empowering eCommerce success globally with advanced product data expertise and superior customer experience"Compensation: To be agreed upon.Location: Remote (for Argentina, Colombia, Mexico, and Brazil residents).Skills: Proficient Big data technologies,...
-
Support Engineer,
hace 1 semana
Ciudad de México, Ciudad de México Audible A tiempo completoAt Audible, we strongly believe in the transformative power of stories. It's the reason why we collaborate with top creators worldwide to produce and share captivating audio content with our vast audience of listeners. We are a team of dreamers and innovators from diverse backgrounds, coming together to empower and inspire one another. Picture yourself...
-
Sr. Support Engineer
hace 1 semana
Ciudad de México, Ciudad de México Dell Technologies A tiempo completoSr. Support Engineer | VMware Automation (vRealize Automation | Aria) - HybridLocations: Mexico City, Mexico | Sao Paulo, Brazil | Eldorado Do Sul, BrazilEmployment Type: Full TimePosted: 2 Days AgoJob Requisition ID: R227594Lab Support Engineering is an essential part of a global team that offers 24/7 lab access and solutions support in multiple locations....
-
Junior IT Systems Engineer
hace 1 semana
Ciudad de México, Ciudad de México Kal A tiempo completoAs a Junior IT Systems Engineer based in our Mexico City office, you will report directly to Global IT Systems Manager and will share responsibility for the day-to-day running of the IT Systems Services and IT Systems Support functions with the other engineers, based in our Mexico City and other global offices.There is a rota in place, which you would join...
-
Product Support Engineer Migration
hace 2 meses
Ciudad de México, Ciudad de México TERADATA INDIA PVT LTD A tiempo completoApply for Product Support Engineer Migration, Career Progress Consultants in Mexico for 3 - 8 Year of Experience on
-
Product Support Engineer Migration
hace 3 semanas
Ciudad de México, Ciudad de México TERADATA INDIA PVT LTD A tiempo completoApply for Product Support Engineer Migration, Career Progress Consultants in Mexico for 3 - 8 Year of Experience on
-
Machine Learning Engineer mexico
hace 1 semana
Ciudad de México, Ciudad de México Acxiom A tiempo completoML Engineer within the Data and Identity Applied Science and Machine Learning team leverages Acxiom and third-party software to create solutions to business problems defined by specific business requirements. In this position, you will draw upon technical, ML engineering, Data and MLOps experience to solve complex marketing analytics problems on very large...
-
Support Engineer
hace 1 semana
Ciudad de México, Ciudad de México Audible A tiempo completoABOUT THIS ROLE Our technology teams play a key role in connecting listeners with millions of stories by imagining, designing, developing and testing the software and applications that make up Audible's platform. As a Support Engineering Manager, you'll anticipate and seek out obstacles before they occur, and implement solutions that allow our engineers to...
-
Junior IT Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Concentrix A tiempo completoJob Title:Junior IT Support SpecialistJob DescriptionConcentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale.The Catalyst Team...
-
Junior IT Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Concentrix A tiempo completoJob Title:Junior IT Support SpecialistJob DescriptionConcentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale.The Catalyst Team...
-
Machine Learning Engineer
hace 1 semana
Ciudad de México, Ciudad de México Azka IT Consulting A tiempo completoAZKAIT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.Estamos en la búsqueda de tu talento como Machine Learning Engineer.Responsabilidades:Desarrollar y mantener pipelines de ML altamente automatizados para entrenamiento, validación e implementación de modelos a gran escala.Colaborar...
-
Support Engineer
hace 1 semana
Ciudad de México, Ciudad de México JW Player A tiempo completoAbout JW Player:JW Player is the leading video software and data insights platform that gives our customers independence and control in today's Digital Video Economy. Founded over a decade ago as an open source video player, JW Player's technology platform now powers digital video for hundreds of thousands of businesses across NA, EMEA, APAC and LATAM. Each...
-
Technical Support Engineer
hace 1 semana
Ciudad de México, Ciudad de México TK Recruitment A tiempo completoMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.The Role:You will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...
-
O365 Junior Support Analyst
hace 1 semana
Ciudad de México, Ciudad de México Zurich Insurance A tiempo completoZurich Capability Center is currently hiring a: O365 Junior Support AnalystOur opportunityOffice Junior Support Analyst Become a part of Office 365 team located in Mexico, providing a worldclass customer service experience to Zurich's internal end users As part of a regional Zurich support team, you will address 'breakfix' incidents, execute end user service...
-
Cloud Support Engineer I
hace 1 semana
Ciudad de México, Ciudad de México Amazon A tiempo completoCloud Support EngineerAs a Cloud Support Engineer, you will have the opportunity to work with various cloud technologies to assist customers in achieving success. Your role includes being the Cloud Ambassador for AWS products, equipping customers with the necessary tools to expand their presence in global markets.Job ResponsibilitiesYou will solve customer...
-
Data Engineer focused on Search ML/AI
hace 1 semana
Ciudad de México, Ciudad de México torre A tiempo completoWe're helping one of our clients, Web Shop Manager, hire for Data Engineer focused on Search, ML/AI."Empowering eCommerce success globally with advanced product data expertise and superior customer experience"Compensation: To be agreed upon.Location: Remote (for Argentina, México, Colombia and Brazil residents).Skills: Proficient in Big Data Technologies,...