Cross Platform Content QA/QC Coord

hace 7 días

Ciudad de México, Ciudad de México NBCUniversal A tiempo completo
Job Description

Cross Platform Content Quality Assurance/Quality Control Coordinator

As the Cross Platform Content QA/QC Coordinator, you will be in charge of content validation efforts, ensuring the availability and playability of published video content across various device platforms and services. Attention to detail and organizational skills are key for success in this role.

The ideal candidate will handle a wide range of quality assurance requests, from straightforward pre-launch content readiness checks to complex evaluations for issue management. Proficiency in navigating web browsers, smartphones, TVs, cable boxes, and other tech devices is essential for your daily tasks.

Your commitment to operational efficiency will directly impact user experience quality, providing users with a consistent and enjoyable viewing experience. This dedication to precise content presentation will contribute to our success in the competitive digital marketplace.

RESPONSIBILITIES

  • Collaborate with Programming, Marketing, and Operations teams to ensure content strategy alignment across Universal+ suite of apps and third-party platforms
  • Lead validation and content checks across various device platforms including mobile tablets, mobile devices, streaming devices, Smart TVs, and cable provider STBs
  • Work closely with the Multi-Platform Coordinator to validate A/B testing and optimize content sections
  • Conduct QA/QC of screens and playlists, flagging inconsistencies and bugs for improvements
  • Prioritize high-profile quality control requests and complete checks under tight deadlines
  • Establish and maintain quality assurance guidelines and protocols for enhancing user experience
  • Track QA fulfillment through database management
  • Collaborate with stakeholders to streamline quality control communication and workflows

Qualifications

REQUIRED QUALIFICATIONS

  • 2+ years' experience in Media, Entertainment, or Advertising industries
  • Bachelor's degree in Mass Communications, Digital Media, or related field
  • Ability to work in a fast-paced environment and effectively prioritize tasks
  • Fluency in Spanish and English
  • Experience with CMS and Microsoft Office Suite
  • Adobe Photoshop knowledge preferred
  • Familiarity with streaming media platforms

DESIRED CHARACTERISTICS

  • Detail-oriented and self-motivated
  • Strong presentation and communication skills
  • Passion and knowledge for Film & TV
  • Previous experience in Latin America Media, Entertainment, or Streaming industry
  • Proactive problem-solving abilities in high-pressure environments

Additional Information

NBCUniversal's policy is to provide equal employment opportunities without regard to various factors. Qualified applicants with criminal histories will be considered in accordance with legal requirements.

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