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Specialist Master Data Chep Latam
hace 1 semana
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.
We employ 11,000 people and operate in more than 55 countries.Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner.
Hybrid Work Model
Job Description:
Propósito de la posición
Proporcionar servicio al cliente interno relacionado con el mantenimiento y actualización de la base de datos SAP y Salesforce Master Data, así como el desarrollo de formatos y herramientas para hacer más eficientes las solicitudes.
Participar en las áreas que necesiten de nuestro apoyo en pruebas para lograr que las iniciativas del negocio sean exitosas.
- Número de Países: Mexico, Costa Rica, Nicaragua, El Salvador, Honduras, Guatemala, Perú, Colombia, Chile, Brasil y Argentina
- Número de ubicaciones: México
- Identificar las necesidades del cliente interno en el uso del sistema SAP y Salesforce, brindar asistencia técnica y generación de planes de acción que mejoren sus procesos.
- Atención inmediata a solicitudes de clientes internos (SAP
- Master Data):
- Mantenimiento de la base de datos de clientes actualizada.
- Capacitación del cliente para su uso en el sistema MyCHEP
- Desarrollar herramientas que brinden beneficios a los clientes internos sobre la información contenida en la base de datos.
- Conciliaciones mensuales.
- Registro de Clientes en SAP.
- Creación de usuarios en MyCHEP.
- Actualización del estado de los clientes.
- Ajustes en el módulo S&F para reflejar los movimientos de los clientes.
- Aplicación de movimientos SCRAP, LEC y IPEP.
- Ajustes de tarifas.
- Aplicación de solicitudes en tiempo y forma en los horarios establecidos.
- Utilizar la información contenida en los Datos Maestros para el beneficio de los Clientes Internos y Externos.
- Desarrollar una base de datos de clientes fiable y completa.
Revisión y rechazo de solicitudes si no cumplen con los lineamientos establecidos en los requisitos en la Matriz de Autorización de cada país para los procesos realizados en Datos Maestros.
Comercial, CSO, Supply Chain, Finanzas, Auditoría,Facturación, TI, Retail.
SAP Orlando
PWC auditoría corporativa
Auditoría Interna
Calificaciones
Esencial Deseable
- Analítico
- Servicio al cliente interno
- Amplia experiência en la gestión de bases de datos informáticas en ERP
- Atención al cliente interna y externa.
- Habilidad en la gestión, revisión y archivo de contratos.
- SAP
- Excel
- Salesforce
Idiomas:
Esencial
Deseable
Inglés 80%
Portugués 50%
Portugués 80%
Perfil de éxito de la competencia
Competencias críticas para el desempeño
Preferred Education
Bachelors
Preferred Level of Work Experience
- 3 years
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.
This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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