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Customer Service

hace 3 meses

Guadalupe, Nuevo León, México Magna International Inc. A tiempo completo

Número de Empleo: 64539
Grupo: Magna Mechatronics, Mirrors & Lighting
División: Magna Mirrors Monterrey
Tipo de trabajo: Permanente
Localidad: Guadalupe
Estilo de trabajo: Presencial

Nosotros

Vemos un futuro donde todos pueden vivir y moverse sin limitaciones. Es por eso que estamos desarrollando tecnologías, sistemas y conceptos que hacen a los vehículos más seguros y ecológicos, al mismo tiempo que sirven a nuestras comunidades, al planeta y, sobre todo, a las personas.

Forward. For all.

Resumen de Grupo

El grupo de Mechatronics, Mirrors y Lighting se especializa en tecnologías automotrices que están impulsando el futuro de la movilidad. Al combinar un profundo conocimiento de sistemas para desarrollar experiencias únicas de acceso a vehículos, sistemas de visión inteligente y tecnologías avanzadas de iluminación automotriz, la experiencia de Mechatronics, Mirrors y Lighting (MML) ilumina el camino hacia la innovación, la seguridad y el estilo.

Acerca del puesto

Obtiene e interpreta los requerimientos de producto terminado. El representante de servicio al cliente es responsable de obtener, analizar y organiza la información de entregas al cliente diario y semanal en cantidades adecuadas de embarque. Inicia los embarques y verifica que todos los requisitos de entrega se cumplan y se comunique adecuadamente la demanda futura.

Sus responsabilidades
  • Proveer soporte a los clientes, asegurándose que los procesos de embarque sean cumplidos en cantidad y de manera puntual.
  • Realizar todas las transacciones en BAAN, para todos los embarques diarios y semanales, además de generar la documentación necesaria.
  • Analizara los requerimientos de embarque Diarios de Daimler Chrysler, FORD, y generar su correspondiente listado de embarque.
  • Asegurar la transmisión de los ASN en forma y tiempo oportuno de los embarques diarios, para evitar embarques cortos o violaciones al sistema de ratings.
  • Asegurar que se monitoreen las ventanas diarias de colocación de tickets para reaccionar ante urgencias.
  • Realizar las transacciones en BAAN de los embarques de partes de Servicio proporcionados por el Supervisor de PICS, mediante el programa de producción.
  • Realizara inventarios estratégicos del área de producto terminado, para mantener la información actualizada diariamente.
A quién buscamos
  • Carrera profesional terminada
  • 1 año de experiencia en puestos similares
  • Inglés conversacional
Sus cualificaciones de preferencia
  • Conocimientos en procesos de embarques.
  • Conocimientos en sistemas MRP y MRP II
  • Conocimiento de sistemas IATF 16949 e ISO 14001
  • Conocimiento de MS Office (Excel, PowerPoint, Word, Outlook)
  • Excelente espíritu de servicio a sus clientes
  • Fuertes habilidades de comunicación
  • Trabajo en equipo y bajo presión
Qué ofrecemos

En Magna, tendrás un entorno cautivador y dinámico en el que puedes ayudar a desarrollar tecnologías automotrices líderes en la industria. Invertimos en nuestros empleados, brindándoles el apoyo y los recursos que necesitan para tener éxito. Como miembro de nuestro equipo global, tendrás responsabilidades variadas e interesantes, así como una amplia gama de perspectivas de desarrollo. Porque creemos que tu trayectoria profesional debe ser tan única como tú.

Prestaciones que se ofrecen
Concientización. Unidad. Empoderamiento.

En Magna creemos que una fuerza laboral diversa es fundamental para nuestro éxito. Es por eso que estamos orgullosos de ser un empleador con igualdad de oportunidades. Contratamos sobre la base de la experiencia y las competencias laborales alineadas a los requisitos del puesto, independientemente del género, color, raza, origen étnico, nacionalidad, edad, ciudadanía, estado civil, discapacidad, religión o creencias, orientación sexual o identidad de género. Para Magna es prioritario asegurar la privacidad y uso de su información personal por lo que su información será tratada de conformidad con la Ley Federal de Datos Personales en Posesión de los Particulares en México. Le pedimos por favor que no envíe aplicaciones a vacantes por correo electrónico.