Transformation / Migration Program Manager
hace 1 semana
Job Description
Req ID:
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Transformation / Migration Program Manager to join our team in Guadelajara, Jalisco (MX-JAL), Mexico (MX).
NTT DATA Services Transformation / Migration Program Manager
The NTT DATA Services Transformation / Migration Program Manager is responsible for successfully executing client transformation / migration projects and programs involving Infrastructure Technology Outsourced services. For each engagement, the Program Manager works with a team to develop and implement a transformation / migration plan that manages cost and schedule to create or modify facilities, hire required staff, implement and test technical solutions, etc.
Duties include, but are not limited to:
Main interface between account management, client, and the migration effortResponsible for ensuring the migration strategy and planning can be accomplished within the constraints of the contract and the cost modelHave knowledge of all migration strategies including P2P, P2V, V2V, Clone, Greenfield, Pack & Ship, Rehost, Replatform, Refactor, ReEngineer, etc.Ability to lead migrations and transitions to the cloud in addition to other migration strategiesResponsible for ensuring timely change management with the account and will work with the account to rolldown CRs to the client Manage a global team of project managers, coordinators, schedulers, technical lead(s), and technical SMEs to ensure successful migration executionIdentify issues and risks and work with the account, client, and technical teams to manage these to successful closureResponsible for prompt escalation of issues to T&T management when the issues will affect the ability to successfully execute the migration within scope, schedule, and cost parametersManagement responsibility for the entire migration program, including:initiationschedule developmentdiscovery and move package developmentscope finalizationmigration strategy finalizationdata center build design & executionmove package managementinterfacing with client application teams, infrastructure teams, and third-party vendorsResponsible to identify dependencies with other technical teams (cloud, citrix, client, applications, 3rd-party, etc.) and ensure they successfully deliver within the program's constraints and timeframesResponsible for Scope, Schedule, and Cost Management Responsible for RAID Management Responsible for development of contract traceability to program deliverables (RTM)Provide status reporting & updates to T&T, account, and client managementSupports pre-sales efforts as needed by advising solution developers to identify all start-up duties, transformation tasks, and associated cost and schedule. Directs the execution of the transformation / migration plan and reports project management metrics to senior management per departmental standard operating procedure. Tests and verifies validity of implemented technical solutions, providing feedback as appropriate to the service architecture group on problems and issues. Follows all organizational standard operating procedure relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables. Interacts heavily with customer IT management (including executive management), segment sales, segment services sales, segment management, internal NTT DATA Services organizations, and vendor partners. Takes assignment of projects of varying scope, time, and complexity and completes associated project tasks and deliverables with minimal supervision. Bridges relationship between the pre-sales services architect and the post-sales operational business manager.Qualifications
Skills and experience in managing complex transformation / migration programs and projects. Exemplary project management and customer management abilities. Must be able to manage related project financials.In-depth ability to assess, manage, and remediate project risks. Excellent communication skills both oral and writtenExperience with executive level status reporting Ability to think strategically with an understanding of operations and service delivery Attention to detailBachelor's Degree plus 8+ years relevant experience.Up to 50% or more travel to customer sites may be required. ITIL and PMI certification is preferred.#LI-LATAM
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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