Service Now Operations Engineer

hace 1 semana

Guadalajara, Jalisco, México AstraZeneca A tiempo completo

ABOUT ASTRAZENECA


AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious disease.

But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca we're dedicated to being a Great Place to Work.

ABOUT OUR IT TEAM
It's a dynamic and results-oriented environment to work in - but that's why we like it.

There are countless opportunities to learn and grow, whether that's exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever.

Shape your own path, with support all the way. Diverse minds that work cross
- functionally and broadly together.

ABOUT THE ROLE


ServiceNow Consultant is responsibility of collecting requirements, discussing the requirements with the stakeholders, understanding the requirement, configure/develop the requirement in ServiceNow with expected quality and meet the project deadlines.

The Operations support includes the responsibilities of monitoring the Incident related to the project they are responsible for, meet the MTTR and SLA requirements of the organization, ensure that the Incident, are fixed within the required SLAs and ensure highest customer satisfaction.

The additional responsibility includes

  • Meeting compliance and quality requirements of the organization
  • Highly motivated with professional individual who can contribute and support the organization in every aspect of the organization's growth and expectations
Role and Responsibilities

  • Development and operations support for ServiceNow
  • Configuration of ServiceNow
- incident handling

  • Agile based delivery model
Essential Skills and experience

  • 3+ years' experience in ServiceNow (Must) in development and implementation projects
  • Strong experience in ServiceNow development using most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Jelly Scripting, Service Portal, Angular JS, Widgets, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, REST & SOAP APIs, Workflow Custom Activities, SQL, Database (Must)
  • ITIL Foundation certification (preferred)
  • ServiceNow Administration certification (Must)
  • Service Portal Development (Widgets, Angular JS, Server Scripting, Client Scripting, HTML, DHTML, CSS, Pages, Portal Configuration)
  • Integration of ServiceNow with external tools using Web Services & REST APIs
  • Various module implementation experience (ITSM, ITOM, HR, Finance, GRC)
  • Ability to learn new technology and adopt changing business requirements
  • Experience in Performance Analytics (preferred)
  • Export and Import
  • ServiceNow Implementation Certification (preferred)
  • Strong customer handling and communication skills (must), ability to collect requirements, translate requirements into Technical design (detailed design), development of requirement in ServiceNow, fix any defects, support UAT
  • Experience in handling Agile based delivery model
  • Able to deliver high quality deliverables
Desirable Skills and experience

  • Good knowledge in Perl programming
  • Basic knowledge in HR, LCE and VA
  • Strong and indepth knowledge in JavaScript
  • Good knowledge in Java-J2EE
  • Strong RDBM/SQL knowledge
  • Basic knowledge in Unix-SHELL Scripting
  • Good knowledge in Power Shell scripting
  • Service Portal Development
  • Networking Knowledge
  • Experience in Reporting and Data Analytics tools
  • Any operations and Monitoring tools knowledge
WHY JOIN US ?

  • We're a network of highreaching selfstarters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
  • We're not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it's because we make a significant impact. Everything we do matters.

  • Service Now

    hace 1 semana

    Guadalajara, Jalisco, México Reiter Affiliated Companies A tiempo completo

    Contribution and key responsibilities / Contribuciones y responsabilidades clave**:Systems Monitoring and Configuration Manage the ServiceNow modules of the company, acting proactively in the patches or improvements provided by the platform, as well as investigating possible integrations that benefit the operation of the company. Manage incidents or problems...

  • Service Now Operations Engineer

    hace 1 semana

    Guadalajara, Jalisco, México AstraZeneca A tiempo completo

    ABOUT ASTRAZENECAAstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious disease. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca we're dedicated to being a Great Place...

  • Itil Consultant Ba Infrastructure Service Now

    hace 1 semana

    Guadalajara, Jalisco, México Reclutamiento IT A tiempo completo

    Vacante para la empresa Reclutamiento IT en Guadalajara, Jalisco:Solidez financiera, estabilidad laboral y crecimiento; representamos a uno de los líderes en soluciones tecnológicas a nível mundial, desarrollamos software y productos innovadoras, tenemos presencia a nível nacional; buscamos un SysAdmin, Administrador, IT Consultant, IT BA o Ingeniero...

  • Desarrollador Service Now

    hace 1 semana

    Guadalajara, Jalisco, México Capital Empresarial Horizonte A tiempo completo

    Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información Solicita: Desarrollador Service Now Para laborar en Guadalajara Edad: Indistinto. Escolaridad: Ingeniería en Sistemas, Informática o afín. Inglés: Avanzado Experiencia: Mínima de 2 años. Funciones que deberá dominar Diseñar soluciones...

  • It Support Engineer

    hace 1 semana

    Guadalajara, Jalisco, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

  • Service Now

    hace 1 semana

    Guadalajara, Jalisco, México DEINTEC A tiempo completo

    DEINTEC es una empresa de consultoría 100% Mexicana, especializada en Tecnología Informática que está en la búsqueda de los más talentosas y apasionadas personas en IT.Descubre a continuación la vacante que tenemos para tiServiceNow Developer Escolaridad: Carrera en computación o afín Disponibilidad: Inmediata Idioma: Inglés CONVERSACIONAL...

  • Master Data Support Engineer

    hace 1 semana

    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Req ID: 276759We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description - Master Data Support Engineer Adhering to service operations and activities in accordance with the mission and goals of the organization Work with operations leads and other service owners across the global...

  • Remote Service Engineer

    hace 1 semana

    Guadalajara, Jalisco, México Philips A tiempo completo

    Job Title: Remote service Engineer (Guadalajara)Job title:Remote Service Engineer (based in Guadalajara)Your role: Responsible for following defined procedures and methodologies to install, configure, test, maintain and support monitoring tools. Oversees problem identification, system architecture definition/specification and implementation. Customer...

  • Senior Data Engineer- Snowflake

    hace 1 semana

    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Job Description Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior Data Engineer- Snowflake to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Senior...

  • Master Data Support Engineer

    hace 1 mes

    Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: 276759NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description Job...

  • Master Data Support Engineer

    hace 1 semana

    Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: 276759NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description Job...

  • Master Data Support Engineer

    hace 1 semana

    Guadalajara, Jalisco, México NTT DATA, Inc. A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Master Data...

  • Master Data Support Engineer

    hace 3 semanas

    Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: 276759NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description Job...

  • Network Operations Centre Engineer

    hace 1 semana

    Guadalajara, Jalisco, México JW Player A tiempo completo

    About JW Player:JW Player is the leading video software and data insights platform that gives our customers independence and control in today's Digital Video Economy. Founded over a decade ago as an open source video player, JW Player's technology platform now powers digital video for hundreds of thousands of businesses across NA, EMEA, APAC and LATAM. Each...

  • Principal Cloud Operations Engineer

    hace 1 semana

    Guadalajara, Jalisco, México Ll Oefentherapie A tiempo completo

    Principal Cloud Operations Engineer (Linux) MXN 400, ,000 Preferred Qualifications - ExternalSolve complex problems related to infrastructure cloud services. Handle customer incident tickets and/or deploy software in test or production systems, and or perform testing on test systems or production systems. It's a critical role to help with availability,...

  • Site Operations Engineer

    hace 1 semana

    Guadalajara, Jalisco, México Pentalog A tiempo completo

    Mexico (Guadalajara)- Remote workJob perks: Tailored career guidance; Tech-driven business modelsAbout the project:_How we hire:_: At Pentalog, excellence is what you'll do. We're guided by a mission to positively impact the software development world._Pentalog is looking for a Site Operations Engineer to work on a project developed for our client, the...

  • Platform Operations Manager

    hace 1 semana

    Guadalajara, Jalisco, México Cognizant A tiempo completo

    We're hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career...

  • Platform Operations Manager

    hace 4 semanas

    Guadalajara, Jalisco, México Cognizant A tiempo completo

    We're hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • IT Operations Analyst

    hace 1 semana

    Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    Your JobWe are seeking a motivated and innovative IT Operations Analyst to help advance our Operational Excellence strategies in support of our vision.Your role will be to work with third party providers, monitor performance, troubleshoot incidents, performance issues and outages, and provide a superior client experience.Our TeamThe IT Operations Analyst...

  • Platform Operations Manager

    hace 1 semana

    Guadalajara, Jalisco, México Cognizant A tiempo completo

    We're hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...