![Citi](https://media.trabajo.org/img/noimg.jpg)
Quality Analyst 2
hace 2 semanas
Responsibilities:
- Reviews performance over time and calculates/analyzes performance trends.
- Partners with business and/or training to identify performance issues; independently develops performance improvement tools.
- Recommends specific action steps to improve quality.
- Analyzes processes, identifies gaps and formulates policies that have limited but direct impact on the business.
- Provides judgments and recommendations to management based on quality reviews.
- Applies good understanding of how the team interacts with others in accomplishing the goals of the area.
- Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.
- Interprets data and makes recommendations.
- Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Limited but direct impact on the business through the quality of the tasks/services provided.
- Develops working knowledge of industry practices and standards.
- Ensures work output is consistent and achieves the required quality standard by maintaining attention to detail and adherence to organisational processes
Qualifications:
- 02 years relevant experience
- Previous experience as a Customer Solutions Officer is preferred
- Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.
- Solid skills in Microsoft Office suite (e.g. Word, Excel, Outlook)
- Attentive to detail and possesses high analytical skills
- Working knowledge of specialised products, processes, systems & services
Education:
- Bachelor's/University degree or equivalent experience
- Proven Market Research Analysis experience (3 years or more)
- Strong communication and presentation skills
- Understanding business objectives and designing surveys to discover prospective customer ́s preferences
- Strong analytical and critical thinking
EXTRA
- Knowledge for different methodologies (Agile, Lean, SixSigma)
- Project manager experience
- Adequate knowledge of data collection methods
Job Family Group:
Operations - Core
-
Job Family:
Operations Quality
-
Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law" poster. View the
EEO is the Law Supplement.
View the
EEO Policy Statement.
View the **Pay Transparency Posting
-
Quality Analyst
hace 2 semanas
Tláhuac, Ciudad de México Global Payments A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
-
Quality Analyst
hace 2 semanas
Tláhuac, Ciudad de México Johnson & Johnson A tiempo completoThis position reports to Sr Supervisor Commercial Quality and is based at Mexico City.Who we areAt Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID Brand Adhesive Bandages that you...
-
Data Quality Analyst
hace 2 semanas
Tláhuac, Ciudad de México Cambridge University Press & Assessment A tiempo completoJob Title: Data Quality AnalystSalary: CompetitiveLocation: Mexico City, Mexico - Hybrid/RemoteContract: PermanentWe are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.As a member of the Cambridge International's North America team, the Data Quality...
-
Quality Assurance Analyst
hace 3 semanas
Tláhuac, Ciudad de México GP Strategies Corporation A tiempo completoGP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning _services,_ and talent technology solutions to over 6,000...
-
Quality Analyst
hace 2 semanas
Tláhuac, Ciudad de México Bunge A tiempo completoThis role plans and executes necessary activities to ensure an optimal operation of all Tolling facilities assigned to Bunge in Mexico including technical, quality assurance, Food Safety, operational execution.Core Functions: Manage and keep updated documents required by customers and regulatory requirements for the correct operation of tolling partners,...
-
Quality Analyst 1
hace 2 semanas
Tláhuac, Ciudad de México Citi A tiempo completoResponsibilities: Keeps abreast of best practices in Quality Assurance. Provides input with regards to all training and development needs for assigned personnel. Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. Direct impact by ensuring the quality of tasks provided by self and others on team....
-
Finance Acctg Analyst 2
hace 2 semanas
Tláhuac, Ciudad de México Citi A tiempo completoThe Finance Acctg Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Associate Quality Analyst
hace 2 semanas
Tláhuac, Ciudad de México Global Payments (Beamery) A tiempo completoDescription:Summary of This Role:What Part Will You Play?: Assists more experienced peers conduct online, batch and data verification testing (checked for accuracy and inconsistencies after data migration is done) from test scripts in assigned functional area(s) and creates test designs according to project requirements as directed. Demonstrates a general...
-
Finance Acctg Analyst 2
hace 2 semanas
Tláhuac, Ciudad de México Citi A tiempo completoThe Finance Acctg Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Business Analyst
hace 2 semanas
Tláhuac, Ciudad de México SHERMIND PARTNERS A tiempo completoEmpresa consultora mexicana experta en soluciones de TI, busca un Business AnalystRequerimientos: UML PO AWS básico. Inglés intermedio Oportunidad para laborar con clientes internacionales100% Remoto Mínimo 2 años de experiência
-
Ops Sup Analyst 2
hace 2 semanas
Tláhuac, Ciudad de México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
-
Ops Sup Analyst 2
hace 2 semanas
Tláhuac, Ciudad de México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
-
Compl Aml Core Analyst 2
hace 2 semanas
Tláhuac, Ciudad de México Citi A tiempo completoThe Compl AML Core Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Compl Aml Core Analyst 2
hace 2 semanas
Tláhuac, Ciudad de México Citi A tiempo completoThe Compl AML Core Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Infrastructure Analyst 2
hace 2 semanas
Tláhuac, Ciudad de México Citi A tiempo completoThe Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to...
-
Buisness Analyst Técnico
hace 2 semanas
Tláhuac, Ciudad de México SHERMIND PARTNERS A tiempo completoEmpresa consultora mexicana experta en soluciones de TI, busca un Business Analyst TechRequerimientos: UML PO AWS básico. Inglés avanzado Oportunidad para laborar con clientes internacionales100% Remoto Mínimo 2 años de experiência
-
Analyst Ii
hace 2 semanas
Tláhuac, Ciudad de México Santander A tiempo completoAnalyst IICountry: MexicoWHAT YOU WILL BE DOINGMínimo 1 año de experiência. 2.Desarrollo de tareas que requieren conocimiento técnico en alguna de las áreas de negocio de Santander Corporate & Investment Banking: Global transactional banking, Mercados, Global Debt Financial, ACPM, Corporate Investment Banking, COO. 3.Apoyo al equipo de trabajo con...
-
Mex Analyst Iii
hace 2 semanas
Tláhuac, Ciudad de México Santander A tiempo completoMEX Analyst IIICountry: MexicoMínimo 2 año de experiência. 2.Desarrollo de tareas que requieren conocimiento técnico en alguna de las áreas de negocio de Santander Corporate & Investment Banking: Global transactional banking, Mercados, Global Debt Financial, ACPM, Corporate Investment Banking, COO. 3.Apoyo al equipo de trabajo con entregables de...
-
Data/information Mgt Analyst 2
hace 2 semanas
Tláhuac, Ciudad de México Citi A tiempo completoThe Data/Information Mgt Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...
-
Credit Maint Analyst 2
hace 2 semanas
Tláhuac, Ciudad de México Citi A tiempo completoThe Credit Maintenance Analyst is an intermediate level position responsible for capturing and recording data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to coordinate and maintain data quality in credit systems, monitor and report credit...