Order Processing Coordinator

hace 1 semana

Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo
Overview

We Are PepsiCo

Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

Know more: PepsiCoJobs

Join PepsiCo, dare for better.

Responsibilities

The Opportunity

The Order Processing Coordinator helps standardize processes and ensures service excellence. The Order Processing Coordinator will lead a team of Order Processing Analysts that own accurate and effcient order scrubbing execution through the warehouse delivered network, connecting available finished goods with active customer orders.

The Order Processing Analyst team reviews customer and orders, and communicates those that may be shipped to the dock schedulers. All other orders that do not meet shipping requirements are placed onto on hold status, and reviewed daily until okay to send to warehouse to schedule. The analyst team will be accountable for the management of orders to ensure the highest levels of customer service Key Performance Indicators (KPI's).

Your Impact

As an Order Processing Coordinator your responsibilities would consist of:

Providing direct supervision, coaching, feedback and discipline to OrderProcessing Analyst team, ensuring timely release of all orders to the warehouse and quality of customer service – executing actions Keeping dotted line US Warehouse Delivered team informed and abreast of any issues that could warrant further discussion or require support – executing actions Helping Standardize the processes for the end to end Processing of all Sales Orders Qualifications

Who Are We Looking For?

Education

Bachelor's degree required in Supply Chain, Statistics, or Business preferred

Experience

Fluent in English Previous People Management experience Experience in day-to-day business processes related to Warehouse Delivered Operations Serve as Primary Escalation Point for all Delivery Processing related issues as needed Ability to work within strict deadlines, learn new processes quickly, work effectively with a team and adapt to constantly evolving work responsibilities Must have strong analytical and problem-solving skills to formulate effective action plans to deal with issues proactively Exceptional organizational skills to handle the high volume of requests Ability to effectively communicate in a professional and constructive manner internally and with customers Advanced/Proficient Computer Skills (Outlook, Word, Power Point, Excel) Strong passion for Supply Chain Operations and Process Improvement Ability to effectively interact and build a favorable business relationship with internal and external customers Strong team player and committed to teamwork in all situations Excellent written and oral communications skills Demonstrated ability to leveraging system and tools Meticulous attention to detail

Skills

The ability to quickly learn and effectively utilize new technology and embrace change. Utilization of PepsiCo's Spotlight system and maintain SAP order processing systems, with a solid knowledge of Order Processing within WMS and related transactions. Flexible and able to work under pressure to include tight deadlines – strong organizational skills and able to manage several tasks simultaneously Collaborate with peers to manage the day-to-day execution and support the business Ability to provide Customer Service to internal stakeholders as needed in an ambiguous environment Willingness to embrace change and all other assigned duties for the greater good of the team Strong attention to detail Proactively work to organize, respond to needs and anticipate what is needed by the individuals for whom she/he supports Ability to work independently and within a team with a Team / collaboration based approach to decision making Must have a "Can Do" attitude with a willingness to assist others in completing activities as needed Proficient use of Microsoft Office Suite

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

Opportunities to learn and develop every day through a wide range of programs. Internal digital platforms that promote self-learning. Development programs according to Leadership skills. Specialized training according to the role. Learning experiences with internal and external providers.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization

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