Bilingual Customer Service Representative

hace 2 semanas


Juárez, Chihuahua, México North American Production Sharing de Mexico SA de CV A tiempo completo

JOB SUMMARY:

ESSENTIALS FUNCTIONS:

  • Researches accounts, identify key players and generates interest
  • Routes qualified opportunities to the appropriate sales executive for further development and closure
  • Telephones prospect to identify appropriate contacts, qualify and drive lead through the sales pipeline
  • Researches and resolves customer problems, complaints and questions according to established customer service guidelines and processes
  • Gather customer G2 regarding industries, competitors, potential new products and opportunities
  • Processes request for literature, shipping information pricing and quotes
  • Involves supervisor and/or other people when problems become complex or difficult to solve.

REQUIREMENT:

  • Advanced level of English
  • High school diploma
  • Some experience in similar position
  • Good communications skills
  • Experience with AFS (MRP systems)
  • Good computer skills

Tipo de puesto:
Tiempo completo

Salario:
$1.00 - $2.00 al mes

Horario:

  • Diurno

Idioma:

  • Inglés (Obligatorio)

Lugar de trabajo:
Empleo presencial

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