Telemarketing Specialist
hace 2 semanas
Mérida, Yucatán, México
WorldStrides
A tiempo completo
Job Title:
Telemarketing Specialist
Key Responsibilities:
- Perform online research to identify potential new mentors, particularly at schools, and add them to our database.
- Gather feedback from mentors, address any concerns or questions they may have, and ensure they feel valued and heard.
- Encourage mentors to nominate students into our program by highlighting its benefits and impact.
Qualifications and Skills:
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to build rapport over the phone.
- Experience in telemarketing or customer service roles is preferred but not required.
- Ability to multitask and manage time effectively.
- High school diploma or equivalent; college degree is a plus.
Additional Requirements:
- Knowledge of sales and marketing principles and strategies
- Relevant work experience in sales, marketing, promotions or telemarketing
- Product knowledge
- Knowledge of customer service principles and practices
- Knowledge of call center telephony and technology
- Six months or more experience in a call center environment
- Customer service experience
- Good data entry/keyboard skills
- Knowledge of administration and clerical processes
- Familiar with office rules/office environment
- Advanced English
Requirements:
Job Title:
Telemarketing Specialist
Key Responsibilities:
- Perform online research to identify potential new mentors, particularly at schools, and add them to our database.
- Gather feedback from mentors, address any concerns or questions they may have, and ensure they feel valued and heard.
- Encourage mentors to nominate students into our program by highlighting its benefits and impact.
Qualifications and Skills:
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to build rapport over the phone.
- Experience in telemarketing or customer service roles is preferred but not required.
- Ability to multitask and manage time effectively.
- High school diploma or equivalent; college degree is a plus.
Additional Requirements:
- Knowledge of sales and marketing principles and strategies
- Relevant work experience in sales, marketing, promotions or telemarketing
- Product knowledge
- Knowledge of customer service principles and practices
- Knowledge of call center telephony and technology
- Six months or more experience in a call center environment
- Customer service experience
- Good data entry/keyboard skills
- Knowledge of administration and clerical processes
- Familiar with office rules/office environment
- Advanced English
-
Ventas Inside Sales Bilingue Remoto
hace 2 semanas
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