Program Representative

hace 1 semana

Ciudad de México, Ciudad de México Fortrea A tiempo completo
I

Job Summary:
The Program Representative is responsible for providing administrative and essential operational support to their assigned program(s) within Covance.

Programs include but are not limited to, marketing support, reimbursement hotlines, patient assistance programs, Hubs, foundations, safety surveillance programs, case management, and compliance programs.

The focus of the Program Representative is to serve as the primary coordinator and administrative tasks may include but is not limited to data entry, coordinating mailings, conducting follow-up calls, managing scripted incoming calls, and/or coordinating and transferring urgent program calls to appropriate team members.

C

Essential Job Duties:

  • Maintain a professional, calm and friendly demeanor. Express thoughts and instructions clearly in both verbal and written communication; i.e. uses grammatically correct, concise language.
  • Quickly and efficiently manage incoming faxes from program customers, identify the nature of the request, document faxes and calls information in applicable software systems, and manage customer inquiries per established procedures, as necessary.
  • Conduct outgoing calls to obtain any missing information needed to complete program service, or other appropriate information on a case by case basis.
  • Provide clean, complete, and accurate data of information into appropriate software systems.
  • Manage, organize, and coordinate mailing of all outgoing program related materials per the program's specifications.
  • Other duties as assigned.
II

Experience:

Minimum Required:
The Program Representative ideally should have one or more years of prior healthcare or customer service experience.

The Program Representative must be a hard worker with the ability, drive, and initiative to learn the required services, procedures, healthcare, reimbursement, and customer service skills necessary to support their assigned program(s).

Experience in an office setting preferred.

III. Education/Qualifications/Certifications and Licenses

Minimum Required:
The Program Representative will hold a High School Diploma or GED. A degree or evidence of continual work towards a degree is encouraged.

The Program Representative should:

  • Express thoughts and instructions clearly in both verbal and written communication; i.e. uses grammatically correct, concise language.
  • Easily navigate between multiple computer programs with dexterity.
  • Demonstrate solid customer service skills in prior data entry, administrative, retail, or volunteer work.
  • Adapt and properly anticipates the next process steps when faced with ambiguous scenarios.
  • Learn information quickly and work on multiple tasks simultaneously.
  • Thrive in a collaborative work environment, while still working independently.
  • Pay attention to nuances, consistently follows processes, and keenly solve problems.
Fortrea is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind.

We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply.

For more information about how we collect and store your personal data, please see our

Privacy Statement

  • Program & Event Support Representative

    hace 1 semana

    Ciudad de México, Ciudad de México WorldStrides A tiempo completo

    The Program & Event Support Representative will work closely with Event Experiences Director to provide administrative support that will help the team with the organization's aims and objectives. The job entails daily support of planning and coordinating Envision programs and Performing Arts events. The role involves close attention to detail and...

  • Assistant Program Manager

    hace 17 minutos

    Ciudad de México, Ciudad de México Offices, Boards And Divisions A tiempo completo

    Assists the Program Manager with managing a police development project based in a foreign country, acting as an authoritative representative directing the delivery of training and technical assistance activities. Assists the Program Manager with reviewing, creating, and improving law enforcement policies and programs as they pertain to career development and...

  • Program Manager

    hace 17 minutos

    Ciudad de México, Ciudad de México Offices, Boards And Divisions A tiempo completo

    Managing a police development project based in a foreign country, acting as an authoritative representative directing the delivery of training and technical assistance activities. Reviewing, creating, and improving law enforcement policies and programs as they pertain to career development and training programs for police academies. Developing methods and...

  • Sr. Program Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Flex On-Demand Consultants A tiempo completo

    We are engaged by a top global Manufacturing firm who are in need of a seasoned Program Manager for a variety of implementation initiatives. They are looking for a skilled Program Manager to spearhead multiple initiatives and can work cross-functionally with diverse stakeholders for contract hourly engagement with high chance of extension.Responsibilities:...

  • Onsite Medical Representative

    hace 1 semana

    Ciudad de México, Ciudad de México Amazon A tiempo completo

    The On Site Medical Representative (OMR) will serve as the site's medical representative in the FC. The OMR will provide functions such as: provide First aid treatment to injured employees, proactively analyze tasks for potential safety issues, participate in the workers' compensation process, and implement a site wellness program.#AmazonMexicoWe are open to...

  • Sr. Program Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Flexondemand A tiempo completo

    We are engaged by a top global Manufacturing firm who are in need of a seasoned Program Manager for a variety of implementation initiatives. They are looking for a skilled Program Manager to spearhead multiple initiatives and can work cross-functionally with diverse stakeholders for contract hourly engagement with high chance of extension.Responsibilities:...

  • Physical Security Representative

    hace 1 mes

    Ciudad de México, Ciudad de México Concentrix A tiempo completo

    Job Title:Physical Security RepresentativeJob DescriptionThe Sr. Representative, Physical Security is responsible for overseeing and implementing physical security programs based on physical security standard, policies and procedures and services within the assigned site/s. This position manages day-to-day physical security operations, compliances,...

  • Onsite Medical Representative

    hace 1 semana

    Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree in Medicine (Título de Médico) or Nursing (Licenciatura en Enfermeria), TUMs (Tecnicos en Urgencias Medicas) Certification or Technical Degree in Nursing (Carrera Técnica en Enfermería). Experience in Industrial, Distribution / Logistics warehouse environment.The On Site Medical Representative (OMR) will serve as the site's medical...

  • Onsite Medical Representative

    hace 1 semana

    Ciudad de México, Ciudad de México Servicios Comerciales Amazon M A tiempo completo

    Bachelor's degree in Medicine (Título de Médico) or Nursing (Licenciatura en Enfermeria), TUMs (Tecnicos en Urgencias Medicas) Certification or Technical Degree in Nursing (Carrera Técnica en Enfermería). Proficiency in Microsoft Office Experience in Industrial, Distribution / Logistics warehouse environment.The On Site Medical Representative (OMR) will...

  • Physical Security Representative

    hace 3 semanas

    Ciudad de México, Ciudad de México Concentrix A tiempo completo

    Job Title:Physical Security RepresentativeJob DescriptionThe Sr. Representative, Physical Security is responsible for overseeing and implementing physical security programs based on physical security standard, policies and procedures and services within the assigned site/s. This position manages day-to-day physical security operations, compliances,...

  • Senior Physical Security Representative

    hace 2 meses

    Ciudad de México, Ciudad de México Concentrix A tiempo completo

    Job Title:Senior Physical Security RepresentativeJob DescriptionThe Sr. Representative, Physical Security is responsible for overseeing and implementing physical security programs based on physical security standard, policies and procedures and services within the assigned site/s. This position manages day-to-day physical security operations, compliances,...

  • Senior Physical Security Representative

    hace 3 semanas

    Ciudad de México, Ciudad de México Concentrix A tiempo completo

    Job Title:Senior Physical Security RepresentativeJob DescriptionThe Sr. Representative, Physical Security is responsible for overseeing and implementing physical security programs based on physical security standard, policies and procedures and services within the assigned site/s. This position manages day-to-day physical security operations, compliances,...

  • Onsite Medical Representative

    hace 1 semana

    Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree in Medicine (Título de Médico) or Nursing (Licenciatura en Enfermeria), TUMs (Tecnicos en Urgencias Medicas) Certification or Technical Degree in Nursing (Carrera Técnica en Enfermería). Experience in Industrial, Distribution / Logistics warehouse environment.The On Site Medical Representative (OMR) will serve as the site's medical...

  • Country Representative

    hace 1 semana

    Ciudad de México, Ciudad de México cinfo A tiempo completo

    COMPANY PRESENTATIONUN Women is the global champion for gender equality, working to develop and uphold standards and create an environment in which every woman and girl can exercise her human rights and live up to her full potential. We are trusted partners for advocates and decision-makers from all walks of life, and a leader in the effort to achieve gender...

  • Payroll Representative

    hace 1 semana

    Ciudad de México, Ciudad de México PARKER HANNIFIN CORP A tiempo completo

    Responsible for the administrative life cycle of collaborators, focusing on: Manage the information and payroll of employees and their changes using Human Resources systems (Payroll System & IDSE) adhering to legal obligations, according to Parker procedures and ethics, to contribute to the employee's well-being and achieve organizational goals. Critical...

  • Account Representative, Global Selling, Amazon

    hace 1 semana

    Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Want to be hands on and build a new business to help MX merchants sell in another country? Amazon Global Selling (AGS) is seeking for a talented, smart, and experienced Account Representative that will help MX merchants expand their business into the US marketplace and recruit new merchants from top export categories. The Account Representative will develop...

  • Business Development Representative

    hace 7 días

    Ciudad de México, Ciudad de México Ingram Micro A tiempo completo

    DescriptionBe part of our tomorrow At Ingram Micro, we'll offer you the flexibility, support and development you need. We actively encourage career development and personal growth within our global family so you know that together we can._Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce...

  • Physical Security Representative

    hace 1 semana

    Ciudad de México, Ciudad de México Concentrix A tiempo completo

    Description The Sr. Representative, Physical Security is responsible for overseeing and implementing physical security programs based on physical security standard, policies and procedures and services within the assigned site/s. This position manages day-to-day physical security operations, compliances, Investigation, Audits, Trainings, he/she/they is...

  • On Site Medical Representative

    hace 1 semana

    Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    Bachelor's degree in Medical Doctor (Médico Cirujano), Nursing (Licenciatura en Enfermeria), TUMs (Técnicos en Urgencias Médicas) Certification or Technical Degree in Nursing (Carrera Técnica en Enfermería). Proficiency in Microsoft Office Basic knowledge of IMSS forms and administrative documentation.The On Site Medical Representative (OMR) will serve...

  • Customer Service Representative/

    hace 1 semana

    Ciudad de México, Ciudad de México Tech Mahindra A tiempo completo

    Customer Service Representative/2descansos$18,000Funciones:Atención a clientes/Facturación/dudas/cargos no reconocidos /LLAMADAS DE ENTRADA.Beneficios:Sueldo promedio: $18,000($107.14 por hora laborada) Prestaciones superiores a la ley Contrato directo con la empresa Crecimiento laboral y estabilidad Capacitación pagada al 100%Requisitos: Bachillerato...