Phone Operator

hace 2 semanas

Guadalajara, Jalisco, México Uplift Talent Partners A tiempo completo

Company DescriptionUplift's mission is to empower businesses through strategic nearshoring solutions, we enable US companies to tap into a pool of highly skilled professionals, helping them maximize their efficiency and competitiveness in the global marketplace. Our commitment to cost-benefit advantages and hiring top talent ensures that businesses achieve optimal financial outcomes and reduce operational costs.

Responsibilities:

  • Answer incoming calls in a professional and courteous manner.
  • Greet callers and provide them with necessary information or assistance.
  • Transfer calls to appropriate departments or individuals as needed.
  • Take messages accurately and relay them to the appropriate recipients.
  • Provide basic technical support or troubleshooting assistance over the phone.
  • Maintain accurate records of calls and messages.
  • Assist in maintaining phone system equipment and ensuring its proper functioning.
  • Handle inquiries and resolve issues promptly and effectively.
  • Follow company policies and procedures regarding phone etiquette and customer service.
    Qualifications
  • Previous experience in a customer service or phone operator role preferred.
  • Excellent verbal communication skills.
  • Strong interpersonal skills and ability to interact with callers professionally.
  • Good organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • Willingness to work flexible hours, including evenings and weekends if necessary.
  • Ability to remain calm and composed under pressure.

Tipo de puesto:

Tiempo completoHorario:

  • Lunes a viernes
  • Turno de 8 horasPrestaciones:
  • Estacionamiento de la empresa
  • Estacionamiento gratuito
  • Opción a contrato indefinido
  • Seguro de gastos médicos mayores
  • Seguro de vida
  • Vacaciones adicionales o permisos con goce de sueldoLugar de trabajo: Empleo presencial

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