Helpdesk IT Technician Level 1
hace 1 semana
RESPONSIBILITIES:
Tracks all Help Desk requests through to completion. Maintains current status of, and updates information in regards to support tickets within the Help Desk tracking system.
Maintain communication to end-user on all support tickets until the problem is resolved and the support ticket is closed. Insures that the IT Operations Manager is kept up-to-date on the status of any outstanding, non-routine/critical support requests.
Enterprise anti-virus software installation, configuration, patching and updating as well as diagnosis and triage of any detected /quarantined virus, malware, spyware, etc.
REQUIREMENTS:
Advanced English (written and spoken to provide remote support)
Associate's degree or equivalent experience in management information systems, computer science, business, or a related discipline.
Experienced and fluent working with Help Desk support and inventory tracking software.
Excellent customer service skills.
Strong written, verbal (face-to-face and telephone), analytical and interpersonal skills.
Work on site.
Tipo de puesto:
Tiempo completo
Salario:
A partir de $5,600.00 a la semana
Pregunta(s) de postulación:
- Haz dado soporte a sistemas RP?
Educación:
- Licenciatura terminada (Deseable)
Experiência:
Active Directory: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo:
Empleo presencial
-
IT Technician
hace 1 semana
Tijuana, Baja California, México North American Production Sharing de México S.A. de C.V. A tiempo completoIt technicianMain Functions: Analyzing existing computer systems and making recommendations for upgrades and improvements. Performing tests and troubleshooting.- implementing safety procedures and data recovery plans. Collaborating with other departments and professionals in the development of IT Systems. Ensuring all installations, maintenance, and upgrades...
-
IT Technician
hace 1 semana
Tijuana, Baja California, México North American Production Sharing de México A tiempo completoVacante para la empresa North American Production Sharing de México en Tijuana, Baja California:Habilidad Tecnica para resolver problemas en Computadoras, equipos y Redes, asi como la capacidad de aprendizaje rápido,sentido de Urgencia y responsabilidad. Conocimiento de paquetería Office, Windows, servidores, sistemas de Inventarios,...
-
Validation Technician
hace 1 semana
Tijuana, Baja California, México BEPC Inc A tiempo completoBEPC has a Tijuana area OPEN POSITION for Validation Technician to join our fast-growing team of consultantsThis role is responsible will be working on the shop floor to define the impact of the variant part and components, directly working with associates, group leaders and supervisors.KEY RESPONSIBILITIES: Write/Execute Process Validation Protocols (IQ,...
-
IT Helpdesk Support Specialist
hace 1 semana
Tijuana, Baja California, México USA Vein Clinics A tiempo completoDescriptionResponsibilities: Assisting offices in multiple states to ensure that computers and networking are in place Working closely with corporate support teams Managing multiple projects Working with senior management to support the execution of company strategy Assisting with the integration of new locations, as added Providing IT support for the entire...
-
It- Help Desk Support Specialist Level 2
hace 1 semana
Tijuana, Baja California, México Viamericas A tiempo completoViamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...
-
IT Helpdesk Support Specialist
hace 7 días
Tijuana, Baja California, México USA Vein Clinics A tiempo completoDescriptionResponsibilities: Assisting offices in multiple states to ensure that computers and networking are in place Working closely with corporate support teams Managing multiple projects Working with senior management to support the execution of company strategy Assisting with the integration of new locations, as added Providing IT support for the entire...
-
IT Helpdesk
hace 1 semana
Tijuana, Baja California, México Alliance Especializados del Aire S.A de C.V. A tiempo completoy detalle de las actividadesBrindar apoyo técnico y solucionar incidencias en los sistemas informáticos y tecnológicos, así como asegurar el mantenimiento y actualizaciones de sistema, comprobación del software/hardware y la asistencia al usuario. 1. Instalar y configurar los equipos, sistemas operativos, programas y aplicaciones que la empresa requiera...
-
IT Support
hace 1 semana
Tijuana, Baja California, México North American Production Sharing de México A tiempo completoVacante para la empresa North American Production Sharing de México en Tijuana, Baja California:Habilidad Tecnica para resolver problemas en Computadoras, equipos y Redes, asi como la capacidad de aprendizaje rápido,sentido de Urgencia y responsabilidad. Conocimiento de paquetería Office, Windows, servidores, sistemas de Inventarios,...
-
Failure Analysis Technician
hace 1 semana
Tijuana, Baja California, México Sensata Technologies A tiempo completoPerforms failure analysis to customer returns for warranty and assist production with issues related to product and generate written reports documenting the cause of failure.Performs failure analysis of customer returns and assists with production issues related to product. - Generates report documenting cause of failure. - Updates Quality Department RMA...
-
IT Support
hace 1 semana
Tijuana, Baja California, México North American Production Sharing de México A tiempo completoVacante para la empresa North American Production Sharing de México en Tijuana, Baja California:Habilidad Tecnica para resolver problemas en Computadoras, equipos y Redes, asi como la capacidad de aprendizaje rápido,sentido de Urgencia y responsabilidad. Conocimiento de paquetería Office, Windows, servidores, sistemas de Inventarios,...
-
Failure Analysis Technician
hace 1 semana
Tijuana, Baja California, México Sensata Technologies A tiempo completoPerforms failure analysis to customer returns for warranty and assist production with issues related to product and generate written reports documenting the cause of failure.Performs failure analysis of customer returns and assists with production issues related to product.Generates report documenting cause of failure.Updates Quality Department RMA...
-
IT Support Technician
hace 1 semana
Tijuana, Baja California, México North American Production Sharing A tiempo completoMain Functions:Installs or Supervises Vendors in the installation of computers and peripheral Equipment such as Monitors, Keyboards, Printers, Disk Drivers, Scanners, Mouse, etc. for specific users. Verifies the system's operation.Loads software packages such as operating systems, word processing, spreadsheet,data bases, communication software, etc. in...
-
Electronic Technician
hace 1 semana
Tijuana, Baja California, México North American Production Sharing A tiempo completoEstamos en busqueda de Electronic TechnicianActividades: Mantenimientos preventivos y correctivos en tiempo y forma, en paralelo solucionar el defecto encontrado. Construcción o reconstrucción de equipo de prueba electrónico y electromecánicos existentes. Puede realizar diagnósticos (troubleshooting). Ensamblar equipo o circuitos...
-
Winding Technician
hace 1 semana
Tijuana, Baja California, México Sensata Technologies A tiempo completoProvide support to the manufacturing winding process, by improving the process, helping in solving problems and implementing improvements in it, in order to optimize resources and product quality.Support the activities of the winding technician in the production line and the solution of problems.Maintain the waste metric, within the parameters established...
-
Maintenance Technician, Ast
hace 1 semana
Tijuana, Baja California, México Autoliv Mexico A tiempo completoMaintenance Technician, AST**What you'll do:Perform corrective and preventive maintenance to equipment in order to maintain its availability to meet the company's production goals. Strategic Context and Challenges Maintain machine availability at a minimum of 95.5% to ensure the success of the company's production goals.Deliverables: Have flexibility of...
-
IT Administrator
hace 2 meses
Tijuana, Baja California, México Critical Manufacturing A tiempo completoCritical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor,...
-
IT Support Intern
hace 1 semana
Tijuana, Baja California, México Mammotome A tiempo completoMajor Responsibilities Respond to IT Support tickets, including initial triage Resolve tickets, based on Knowledge Base articles, Standard Work, or personal troubleshooting Escalate tickets, as required as per Standard Work Procure standard IT equipment, via standard process Install, configure, and basic troubleshooting support for all companystandard...
-
Microbiology Laboratory Technician
hace 1 semana
Tijuana, Baja California, México Stryker Corporation A tiempo completo1. Job SummaryThis position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are...
-
Failure Analysis Technician
hace 1 semana
Tijuana, Baja California, México Sensata Technologies, Inc. A tiempo completoPerforms failure analysis to customer returns for warranty and assist production with issues related to product and generate written reports documenting the cause of failure. Performs failure analysis of customer returns and assists with production issues related to product. Generates report documenting cause of failure. Updates Quality Department RMA...
-
IT Analyst
hace 1 semana
Tijuana, Baja California, México Autoliv Mexico A tiempo completoPosition NameWhat you'll do: Bilingual, English/Spanish IT Must be able to troubleshoot technical issues over the phone and document resolution of incidents. Must be able to transition from one issue to the next maintaining a positive and professional attitude. Must be able to communicate clearly with the customer and upperlevel IT support as well with other...