Quality Supervisor

hace 7 días


Santa Catarina, Nuevo León, México Caterpillar A tiempo completo

Career Area:

Manufacturing & Supply Chain**:

A chance to make quality products that matter.


How does it feel to make something that makes life better for people around the globe? As a Caterpillar manufacturing professional, you'll know—because every day you'll make sure our customers get the quality products they need to build our world's infrastructure.

And you'll do it in modern, clean, safe environments equipped with the latest technologies.

Job Purpose:

Primary responsibility is to provide support for quality initiatives in facility operations, supplier quality, and materials technology.

Position will ensure conformity to global quality processes defined in the Caterpillar Quality Management System (QMS), day to day management of quality resources, and ensure resources are trained and competent.


Job Duties:

The incumbent is accountable for conformity to global quality processes and reporting to management on QMS process execution.

The role is responsible for following established priorities, establishing review schedules for product and equipment quality control, and managing shop floor quality controllers.

Decisions made by this position have significant impact on the quality reputation of company products. The incumbent ensures inspection policies and procedures are adhered to and supervises the activities of hourly personnel.


The incumbent in this position is responsible for overseeing the execution of processes, plans and tools that support global quality systems or related processes i.e.

Cost of Poor Quality, APQP, PPAP, quality certifications, MQ11005 and MQ12005 etc. The incumbent must also ensure alignment to CPS (Caterpillar Production System) principles. Plan work and manage shop floor quality controllers. Execute schedule of product control and equipment control. Organize checking and repair of measurement devices. Conduct initial testing, selection, training and assessment of quality controllers.

The position reports directly to a Quality Manager and is typically responsible for quality associated with a product line or value stream including auditing and certification.

The position supervises or manages a work unit of hourly or salaried employees where planning, scheduling, training, monitoring, and reviewing work of subordinates is required, and is responsible for all personnel issues and performance evaluation of subordinates.

They will engage with Component Groups, Global Quality resources and Facility Management.

Typical internal customers include employees from two or more work groups in a Division. The position's primary customers are internal. The position is challenged to quickly and correctly identify problems, which may not be obvious.

The incumbent solves problems by determining the best course of action, within departmental guidelines, from existing solutions and by developing new ones.

The incumbent ensures adherence to established priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results.

Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Efficiency, Process Quality, Part Quality, Internal Quality Certification, Vendor Certification, ISO 9000 Certification, etc.

The position meets or exceeds quality standard set for the measure(s) stated.

Background / Experience:

A Bachelor's degree in Engineering/Manufacturing with an excellent understanding of quality management practices or equivalent experience. The ability to utilize a variety of computer software packages is also necessary. In addition, two to four years of job-related experience are typically required. Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department.

Final details:

The Caterpillar Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence or promotion
Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.
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