Technology Specialists- Security
hace 2 semanas
Security has never been more top of mind for governments and businesses, and Microsoft Security Solution is committed to keeping nations and citizens secure in an increasingly complex cyber landscape.
As the largest security company in the world, we are ideally placed to think outside the box to help our customers make the world a safer place.
Following a year of incredible success, we are excited to be expanding our team with ambitious, diversified, and driven new talent, eager to make a difference in the fight against cybercrime.
We are keen to hear your thoughts on how we can further achieve our purpose. Join our team and discover unique opportunities to grow, develop and learn.
As a Security Technical Specialist, you will work within a virtual team of sales, technical, partner and consulting resources to enhance the team capabilities for extended detection and response (XDR), zero trust and cloud security.
Being part of this team will allow you to strengthen both your consultative selling skills as well as your deep technical expertise across Microsoft and non-Microsoft cloud-based security solutions, architectures, programs, and technologies.
You will make impact by helping clients secure their organizations.We are looking for a passionate, experienced, and credible security professional to join our global team of Technical Security. We are committed to diversity and inclusion and provide resources and support to everyone on our team.
Responsibilities:
Scale Customer Engagements
- Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team and helping lead sales strategy.
- Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers.
- Leads and ensures complex technical wins (e.g., crossworkload, crossteam, crossgeo, subsidiarylevel impact) by establishing rules of engagement (e.g., role boundaries, handoff strategies), coaching others (e.g., technical sellers, account teams), leveraging knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Ensures alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references.
- Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU) and proactively engages product teams (e.g., engineering) to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs.
Leverage Partner Ecosystem
- Scales wins through partner in a sellwith environment by promoting the partner within the Microsoft ecosystem (e.g., account teams) and developing deep partner relationships.
- Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy.
Build Strategy
- Proactively develops strategic crossworkload/subsidiary and account level responses to specific market threats by identifying market patterns and delivering feedback to business group on trends and needs.
- Works with local account and marketing teams to shape strategic win and customer success plans and tailors to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Where applicable, builds consumption plans with moderately complex requirements in coordination with Partner and Industry Solutions Delivery teams after customer signoff.
Solution Design and Proof
- Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions, pilots, hackathons) of solutions based on multiple products and position solutions against competitors. Leverages partner/customer teams as needed to prove capabilities and programmatic framework for reuse by the business.
- Adapts and extends architecture patterns to accommodate complex customer requirements and drive integration solutions for industry flavor. Delivers assets that can be leveraged by others in the business.
- Applies advanced sales methodologies (e.g., challenger sales) to guide customers through digital transformation solutions and uses innovation to challenge solutions against changing technology (e.g., Power Apps).
Education
- Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning. Provides insight onto Corporate, business and product groups, sales strategy, and business reviews for impact.
- Acts as a technical thought leader by sharing best practices (e.g., architectures, materials) and regularly delivering content at
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