Employee Engagement Senior Analyst

hace 2 semanas

Guadalajara, Jalisco, México TTEC A tiempo completo
Employee Engagement Senior Analyst - Bilingual

At TTEC, we're all about the Human Experience. Elevated.

As an Employee Engagement Survey Specialist, known here at TTEC as an Employee Loyalty and Pride Specialist, working remotely in Mexico, you'll be a part of creating and delivering amazing employee experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.


What You'll be Doing


Looking for an opportunity to make an impact on the employee experience with a global organization? In this role, you'll guide initiatives to support nurturing company pride, recognition and engagement by analyzing and sharing data.

You'll conceptualize, plan and execute companywide surveys to better understand team engagement and bring great insights to the business. You will also partner with data experts to determine the best tools and routes for knowledge.

Bring your positive energy to this role as you're the ultimate brand ambassador leading this effort to help foster a culture of pride through your strategic initiatives.


During a Typical Day, You'll

  • Partner with the data and communication teams to develop the best strategies
  • Review and analyze all data results
  • Give direction to the business with insights brought by the global surveys
  • Work with local leaders to facilitate employee engagement
  • Build materials to be shared internally
  • Work with the employee engagement team to accomplish team goals
  • You'll report to the Manager of Employee Engagement and contribute to the success of the employee experience for a global organization.

What You Bring to the Role

  • An undergraduate degree
  • Experience with data analyses and basic understanding of statistics
  • Advanced power point and excel skills
  • A passion for discovering data driven insights and action plans
  • Selfstarter with high attention to detail and passionate about being organized
  • Analytical skills to review the data in support of ensuring a successful store and recognition programs including events and activities
  • Energized by building and developing relationships across all levels of the organization
  • Fluent English to interact with all countries.

What You Can Expect

  • Dedication to your career growth and professional development
  • Actively diverse and inclusive culture
  • Communityminded organization committed to giving back
  • Global team of curious lifelong learners guided by our company values
  • And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

At TTEC, we're all about the Human Experience. Elevated.

As an Employee Engagement Survey Specialist, known here at TTEC as an Employee Loyalty and Pride Specialist, working remotely in Mexico, you'll be a part of creating and delivering amazing employee experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.


What You'll be Doing


Looking for an opportunity to make an impact on the employee experience with a global organization? In this role, you'll guide initiatives to support nurturing company pride, recognition and engagement by analyzing and sharing data.

You'll conceptualize, plan and execute companywide surveys to better understand team engagement and bring great insights to the business. You will also partner with data experts to determine the best tools and routes for knowledge.

Bring your positive energy to this role as you're the ultimate brand ambassador leading this effort to help foster a culture of pride through your strategic initiatives.


During a Typical Day, You'll

  • Partner with the data and communication teams to develop the best strategies
  • Review and analyze all data results
  • Give direction to the business with insights brought by the global surveys
  • Work with local leaders to facilitate employee engagement
  • Build materials to be shared internally
  • Work with the employee engagement team to accomplish team goals
  • You'll report to the Manager of Employee Engagement and contribute to the success of the employee experience for a global organization.

What You Bring to the Role

  • An undergraduate degree
  • Experience with data analyses and basic understanding of statistics
  • Advanced power point and excel skills
  • A passion for discovering data driven insights and action plans
  • Selfstarter with high attention to detail and passionate about being organized
  • Analytical skills to review the data in support of ensuring a successful store and reco

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