Complaint Specialist Ii
hace 2 semanas
Aligns with Medical Safety and/or R&D on adverse events while addressing and expediting product complaints under the company's complaint policy and procedures, and ensures compliance with regulatory agencies reporting requirements.
Monitors complaint activity and provides suggestions to appropriate company authorities to modify existing manufacturing or packaging process and/or customer training processes, based upon pattern and related analyses.
Maintains unified product defect investigation operating procedures. Provides technical expertise to optimize complaint processing systems.Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the company's complaint handling procedure.
Tracks and evaluates effectiveness of corrective actions associated with product complaints and adverse events.Applies practical knowledge of job area typically obtained through advanced education and work experience
Responsibilities may include:
- Works independently with general supervision.
- Problems faced are difficult but typically not complex.
- May influence others within the job area through explanation of facts, policies and practices.
Beware of scams online or from individuals claiming to represent Convatec
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment.
This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
**Already a Convatec employee?
-
Post Market Surveillance Specialist 1
hace 2 semanas
Reynosa, Tamaulipas, México Fresenius Medical Care A tiempo completoLevel Description Professional' Leveling Guide consists of jobs with a professional nature that require "learned knowledge" most often attained through advanced education and experience. This can include business and/or clinical professionals. Market Summary Manages complaint signal detection, trending, and post market quality surveillance. Executes...
-
Post Market Surveillance Specialist 1
hace 2 semanas
Reynosa, Tamaulipas, México Fresenius Medical Care A tiempo completoLevel DescriptionProfessional' Leveling Guide consists of jobs with a professional nature that require "learned knowledge" most often attained through advanced education and experience. This can include business and/or clinical professionals.Market SummaryManages complaint signal detection, trending, and post market quality surveillance. Executes post-market...
-
Complaint Specialist Ii
hace 2 semanas
Reynosa, México ConvaTec A tiempo completoProcesses, investigates, and monitors trending and reporting of product defect complaints, serving as primary contact. Aligns with Medical Safety and/or R&D on adverse events while addressing and expediting product complaints under the company's complaint policy and procedures, and ensures compliance with regulatory agencies reporting requirements. Monitors...
-
Post Market Surveillance Specialist 1
hace 3 semanas
Reynosa, México Fresenius Medical Care A tiempo completoLevel Description Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals. Market Summary Manages complaint signal detection, trending, and post market quality surveillance. Executes...
-
Post Market Surveillance Specialist 1
hace 3 meses
Reynosa, México Fresenius Medical Care, Global Manufacturing, Quality & Supply A tiempo completoLevel Description Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals. Market Summary Manages complaint signal detection, trending, and post market quality surveillance. Executes...
-
Post Market Surveillance Specialist 1
hace 4 días
Reynosa, México Fresenius Medical Care, Global Manufacturing, Quality & Supply A tiempo completoLevel Description Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals. Market Summary Manages complaint signal detection, trending, and post market quality surveillance. Executes...
-
Inside Service
hace 4 semanas
Reynosa, México nVent A tiempo completoWe’re looking for people who put their innovation work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. - What YOU WILL EXPERIENCE IN THIS POSITION: - In this position, you will get to:_ - Total responsibility of order entry in...
