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IT Business Unit Manager

hace 4 meses

Tláhuac, Ciudad de México Citi A tiempo completo

Responsibilities:

  • Manages a department/group consisting of employees and contractors. Cascades organizational goals and supports progress by encouraging innovation and agility.
  • Exemplifies Citi's core values and Leadership standards. Executes to the highest ethical standards.
  • Proactively assesses appropriate solutions and manages risks. Ensures timely escalation and mitigation of risks to avoid impact to project delivery.
  • Interfaces, influences and negotiates with senior leadership, regional business partners, vendors and any other stakeholders driving implementation initiatives.
  • Responsible for directing internal and external project related activities to ensure a timely and smooth client implementation process. Identifies areas of process improvement and recommends solutions.
  • Resolves client escalations and recommends proactive solutions.
  • Brings experience from prior management roles at Citi or other large financial institutions coupled with deep experience in process/project management.
  • Able to prioritize multiple projects, closely monitors progress and follows up accordingly. Leverages metrics to evaluate team performance and find optimization opportunities.
  • Attracts, recruits, retains and nurtures top class talent manages performance evaluation and talent development cycles in accordance with Citi rules and policies for ratings, compensation, hiring, terminations and other personnel actions.
  • Performs other duties as assigned

Qualifications:

  • 610 years of experience
  • Wide organizational knowledge and crossfunctional team work experience to deliver multiwork stream projects. Communication and presentation skills to command senior client and senior internal stakeholder meetings (Steering Committees). Effective Leadership skills; ability to promote team building and develop partnerships with other teams. Ability to analyze and solve complex problems; effective influence skills

Education:

  • Bachelors/University degree, Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Implementation

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Job Family:

Implementation Management

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Time Type:

Full time

  • Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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EEO is the Law" poster. View the
EEO is the Law Supplement.

View the
EEO Policy Statement.

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