Order Processing Specialist

hace 1 semana


Zapopan, Jalisco, México Koh Young America, Inc. A tiempo completo

Job:
Order Processing Specialist

Type:
Full Time

Location:
Zapopan, Jalisco

Koh Young Technology


Koh Young Technology, founded in 2002 in Seoul, South Korea, is the world leader in 3D measurement and inspection technology used in the production of micro-electronics assemblies.

Using patented 3D technology, Koh Young provides best-in-class products in Solder Paste Inspection(SPI) and Automated Optical Inspection(AOI) for electronics manufacturers worldwide.


Currently, Koh Young is collaborating with top medical schools and hospitals in the US, Korea, and Japan to develop innovative neurosurgical robot systems.

With the core technologies developed in-house with the innovation in accuracy, Koh Young is expected to deliver a breakthrough in the field of neurosurgical robots.


Koh Young America (KYA)


Located in Duluth, GA, Koh Young America has been serving business partners in North America with sales and technical support since 2010.

In addition to KYA's sales and support for North America, Koh Young Research America was established in 2016 in San Diego, CA as a Research & Development hub for artificial intelligence and deep learning technologies.

KYA now expands its sales and support in Mexico and South America, with the establishment of its Mexico Branch office in 2021 in Guadalajara, Mexico.


Summary

Responsibility

  • Track sales orders and demo machines
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Prepare monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay uptodate with new products and features
  • Prepare and manager marketing materials including sales brochures
  • Coordinate and prepares for trade shows
  • Manage administrative duties in the office and ensure that office is operating smoothly
  • Manage relationships and contracts with vendors, service providers, landlord, and etc.
  • Manage office supplies inventory and place orders
  • Perform other duties as assigned

Skills and Qualifications

  • Bachelor's degree in Business or relevant field
  • Minimum 2 years of experience with order processing duties preferred
  • QuickBooks or hands on experience with CRM software preferred
  • Proficient in MS Office (MS Excel in particular)
  • Excellent oral and written communication skills
  • Proven ability to handle multiple projects simultaneously
  • Must have excellent work ethics, including a willingness to work the hours necessary to get the job done, especially when important deadlines cause greater than normal departmental pressures.
  • Experience working with Korean based company a plus
  • Bilingual in Korean or Spanish, a plus

Benefits

  • Health and Life Insurance (dependent coverage)
  • Vacation
  • Aguinaldo
  • Savings Fund

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