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Finance Analyst
hace 1 semana
What you will do
As an Order to Cash (OTC) Analyst you will work closely with our customers, performing and monitoring ensure accurate Billing and Collection activities; constantly working on maximizing timely and efficient payment from our customers across.
How you will do it
-Be responsible for activities related to a broad cross-section of Johnson Controls customer portfolios
-Manage and take control of the Billing and credit notes process.
-Manage collection processes, provide a high level of customer service where necessary, raise cases related to customer queries or issues
-Support other finance operations by providing and receiving information from customers regarding billing, collections, and cash application
-Maintain accounts and expected payment dates by interacting with customers to ensure timely payment
-Analyze a range of accounts receivable reports to define strategic plans and set priorities
-As well as using Excel, you will learn to access data from various ERPs like iScala, Baan, Oracle and Get Paid.
-Support the business by understanding customer payment challenges and assist with the research of cases to resolve billing and customer service issues
What we look for :
At least 1 year of experience in billing, collections or related.
-Customer service focused with excellent verbal and written communication skills
-Fluent in English
-Able to self-manage, with strong organizational skills
-Team player with a pro-active approach and problem-solving personality
-Innovative and constantly looking for opportunities to improve
-CFDi 4.0 Knowledgment (Mexican Billing fiscal requirement)
Preferred:
-Customer service skills
-Previous experience in credit and collections, billing and disputes, customer service, inside sales, accounts receivable and accounts payable is an advantage
-Knowledge or experience of using ERPS (e.g. iScala, Baan, Oracle)
-Intermediate to advance knowledge of Excel functions such as pivot table, V-Lookups and or basic formula
-Ability to perform accounts reconciliation
-Experience of working in a shared service center or outsourced environment
Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion.
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