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Itad Solutions Manager
hace 7 días
Description -
A Solution Manager plays a pivotal role in overseeing and optimizing the end-to-end development and implementation of solutions within an organization.
Additionally, Solution Managers play a key role in evaluating technology trends, recommending improvements, and ensuring that delivered solutions meet quality standards and user expectations.
This role demands a blend of technical expertise, project management skills, and a deep understanding of business needs to drive successful solution delivery.
_ Responsibilities:
_
-
Conceptualize, Design, and Develop Innovative Solutions:
- Innovation and Creativity: Generate creative and forward-thinking solutions that not only meet but exceed client challenges and business requirements.
- Problem Identification: Proactively identify potential challenges and bottlenecks, offering preemptive solutions through a combination of industry best practices and original thinking.
- Continuous Improvement: Foster a culture of continuous improvement, encouraging the team to explore new technologies and methodologies to enhance solution offerings.
Work Closely with Clients (Internal Mainly):
- Client Relationship Management: Establish and maintain strong relationships with clients, ensuring a deep understanding of their unique needs, challenges, and objectives.
- Active Listening: Employ active listening skills to grasp the nuances of client requirements, ensuring accurate translation into actionable plans.
- Client Collaboration: Collaborate with clients in a consultative manner, providing insights and recommendations that align with their strategic goals.
Develop Solutions for Key Business Problems:
- Strategic Alignment: Align developed solutions with key business problems, ensuring they contribute directly to overarching business objectives.
- IT Collaboration: Collaborate effectively with IT teams to bridge the gap between conceptualization and implementation, ensuring seamless execution of solutions.
- EndtoEnd Oversight: Provide endtoend oversight of solution development, from ideation to delivery, ensuring all stages align with business needs and quality standards.
Understand Complexities and Draft Funding Requests:
- Comprehensive Understanding: Develop a profound understanding of the complexities associated with proposed solutions, taking into account technical, operational, and financial aspects.
- Financial Acumen: Work closely with finance and relevant stakeholders to draft comprehensive funding requests, clearly articulating the investment rationale and expected returns.
- Risk Assessment: Conduct thorough risk assessments to identify potential challenges and devise contingency plans within funding requests.
Present to Management:
- Effective Communication: Develop compelling and clear presentations tailored to various audiences, from project teams to senior management, up to at least the director level.
- Strategic Communication: Articulate the strategic significance of proposed solutions, emphasizing their alignment with organizational goals and potential impact on key performance indicators.
- Q&A Proficiency: Demonstrate the ability to field questions and concerns effectively, fostering confidence in the proposed solutions and their potential benefits.
- Interprets data received from more junior individual contributors and develops recommendations that optimize performance.
- Leads crossfunctional project teams, providing mentoring and guidance.
- Owns strategic supply chain projects from planning through to execution and provides findings resulting from project execution.
- Consults with business leaders on a wide range of supply chain issues.
_ Education and Experience Required:
_
- First level university degree or equivalent experience; advanced university degree preferred.
- Typically 610 years of experience in a supply chain function.
_ Knowledge and Skills:
_
- Excellent analytical and problem solving skills.
- Extensive knowledge of Excel, PowerPoint, Access, and highlevel modeling tools.
- Excellent written and verbal communication and presentation skills; mastery in English and local language.
- Excellent team and project management skills, including project structuring.
- Strong business acumen and technical knowledge across multiple business units, with an understanding of emerging trends.
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