Intake Specialist
hace 7 días
eCustom Solutions is seeking for motivated and detail-oriented individuals to join our team. In this role, you will play a critical role in supporting our team by talking to the customers and by gathering important documents.
Please note that all the details that you will provide and your resume needs to be in English
Main Job Tasks, Duties and Responsibilities
- Calling outbound customers who have indicated an interest in our services.
- Handling inbound calls and customer inquiries.
- Follow up with potential customers
- Provide accurate and concise information about our legal services
- Organizing and maintaining a secure database
- Ensuring the accuracy and completeness of the gathered information
- Collaborating with the legal team to provide support as needed
Education and Experience
- High school diploma or equivalent
- Excellent written/spoken English and Spanish
- Must have sales or legal background
- Strong empathy and ability to connect with clients on all level
- Has background in Customer service
- Strong research skills and attention to detail
- Excellent organizational skills
Starting Rate:
USD $5 - $8 per hour (depending on skills and experience)
Technical Requirements
- Personal Computer running windows 10/1
- Hardwired connection from the computer to the modem (Must be Ethernet,
NO WIFI) - USB headset with microphone (Bluetooth, wireless or 3.5mm will
NOT WORK) - Internet speeds of 25mbps download and 10mbps upload or higher are required
Salary:
$ $142.00 per hour
Experience:
- Sales: 1 year (required)
Application Deadline: 01/06/2023
Expected Start Date: 05/06/2023
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