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Head of Retail Operations

hace 4 meses


Tláhuac, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
12+ years of product or program management, product marketing, business development or technology experience

  • 6+ years of team management experience
  • Experience with end to end product delivery
  • Bachelor's degree or certificate of completion of studies required
  • Fluent in both, English and Spanish
As the leader for Amazon Mexico's Retail Operations & Initiatives, you will focus on delivering a world-class customer experience and exceptional sales and margin growth for the Amazon, including leading a team of talented Arizonians across different charters such as Programmatic Value Added Services

  • Programs, Catalog Quality & Health, Papercuts/continuous improvements, Vendor Experience.
Key job responsibilities

A day in the life
Professional traits that are not unique to this position, but necessary for Amazon leaders:

  • Hires great people, develops great people
  • Is a superb negotiator, at ease sitting down with top level executives with vendors and manufacturers
  • Is highly analytical and structured
  • Exhibits excellent business judgment
  • Has relentlessly high standards
  • Thinks strategically, but stays on top of tactical execution
  • Expects and requires innovation of their team
  • Thinks big and has convictions
  • Is action and results oriented
  • Has the innate ability to inspire passion in others
  • Spanish is preferred not required
About the team
Diversity Blurb

Please find below the Diversity Blurb that must be added to all new Reqs after the regular Job Description information, you just need to copy-paste the below text when you are creating the Req in Hire within the "About the team" box:
Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences.

Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members.

We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Mexico City, DIF, MEX

  • Experience engaging and influencing senior executives
  • Experience owning/driving roadmap strategy and definition
  • Experience with feature delivery and tradeoffs of a product