User Experience Researcher

hace 7 días


Ciudad de México, Ciudad de México Rappi, Inc. A tiempo completo
Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos

¿Quieres saber por qué Rappi?

VEMOS OPORTUNIDADES donde otros ven problemas;

VEMOS CERCANIA donde otros ven distancia;

VEMOS ADRENALINA donde otros ven presión.

Únete a un equipo donde todos somos capaces de TODO, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiencia.

¿Te ha gustado lo que has leído hasta ahora? Descubre cómo entregarás magia junto con nosotros a través de tu misión Rappi

Revisa cómo impactarás nuestro ecosistema:

"Como UX Researcher en RappiCard, colaborarás estrechamente con un equipo de Product Design en la creación de productos; te convertirás en la persona que conoce y defiende a los usuarios e identifica los principales problemas de estos dentro de la app. Todo para ofrecer una experiencia excepcional.

Estarás en estrecha colaboración para diseñar la mejor versión de nuestro producto."

Como parte de Rappi, serás responsable de:

Responsabilidades:

  • Planificación y ejecución de investigaciones con usuario, product designers y stakeholders; que ayuden al equipo de diseño a tomar mejores decisiones que tengan un impacto positivo en el usuario.
  • Colaborar con el equipo de data para generar perfiles/segmentación de usuario meta.
  • Analizar, manejar y traducir datos en insights y/o accionables. Combinar datos cualitativos con cuantitativos.
  • Generar reportes y documentación de investigación. Compartir y presentar resultados con stakeholders y equipos de producto y diseño.
  • Colaborar con equipos de producto y diseño en cocreación y definición del producto.

Bien y ahora, ¿Cuáles son los requisitos para que yo sea parte de este universo de neón?

Experiencia:
  • 1 a 2 años de experiencia como UX Researcher. Sólidas habilidades de análisis e interpretación de datos.
  • Ser un apasionada/o por aprender constantemente de las personas y la innovación.
  • Habilidad para comunicar resultados y transformar nuevo conocimiento en oportunidades y/o recomendaciones de diseño.

  • Sólido conocimiento de diferentes metodologías para investigación de usuarios (entrevistas a profundidad 1:1, validaciones remotas y presenciales, encuestas, etc).
  • Dominio de herramientas de investigación UX (Maze, Figma y FigJam, Excel básico, Calendly,Typeform, etc.)
  • Es un plus si tienes nociones de herramientas que te ayuden a analizar data como UX Cam, Power BI, Amplitude, Google Analytics
  • Idiomas:
    - Español
    - Inglés 80%

Tipo Empleador:

Regular

Empleador:

Tarjetas del Futuro

Para más información consulta nuestra pagina web y revisa nuestras reseñas en Glassdoor

Te esperamos con mucha ansiedad y brillo en los ojos para entregar magia juntos #Rappi
#J-18808-Ljbffr

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