You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Responsibilities:

• Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
• The applicant will be accountable for all Sales Effectiveness reports and analysis for International Card Services in Mexico in the Account Development
• Large Market segment.
• Responsible to increase and implement new opportunities (i.e. CPC, Walking Cards, etc)
• Will be the responsible for providing all the reporting and analytical support for a LM portfolio.
• The prime responsibility of this role is to analyze and develop projects that will meet internal and external customers.

- needs by offering complete solutions to their business requirements. This position reports directly to the LM Account Development Manager

• Developing new business volume by analyzing client and market requirements understand needs and identify opportunities for new business.
• Supports top management along the Strategic Planning process providing the financial and business analytics that help support the team strategy.
• Validate and track performance on portfolios, targets and achievements for each company.
• Active participation within strategic initiatives that will help drive metrics to the performance levels expected by Account Development LM group
• Point of contact or liaison between the support teams and the relationship management under the operating structure.
• Responsible to update primary database information such as SMART.

Minimum Qualifications

• Experience in developing and implementing a successful sale strategy
• Experience in Sales
• Strong relationship management skills to effectively develop and manage internal/external customer relationships and expectations as well as being able to coordinate with colleagues data generation;
• Strong analytical/problem solving skills with an ability to identify nonstandard solutions and act as a catalyst for change.
• Strong sense of urgency, commitment to deadlines and deliverables is critical.
• Communications skills to be able to generate information that is clear and easy to be understood by Sales team.
• Flexible with shift to support business needs.
• English speaking is mandatory.
• Define timelines and work plans for implementation.
• Requires thought leadership, strategic thinking skills, driving results, and excellent project management skills.
• Structured methodology strong collaboration skills

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financialwellbeing and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

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