Ops Support Specialist 1
hace 2 semanas
Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function.
Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each.Responsibilities:
- Individuals in this job family are involved in providing daytoday operational support to an aligned business
- Activities include implementation support, administrative and operations coordination for the various products, programs and services offered by the business.
- Serve as liaisons between operations staff, product managers, relationship managers, portfolio managers, custodians, and clients.
- Supports activities dealing with record/documentation maintenance, storage & retrieval, account opening, imaging and administering/maintaining client accounts.
- Follows established procedures to complete complex assignments under limited supervision.
- Assists in resolving problems that require mínimal investigation or research.
- May have direct interaction with Senior managers, to disseminate or explain information.
- Trains new hires within work unit.
- Duties include Workflow Management and interaction with other departments, as well as basic analysis and research.
Qualifications:
- 13 years relevant experience
- Demonstrates technical/administrative expertise.
- Understands how duties relate with others in the team/unit and how the unit Integrates with others in accomplishing the work of the function
Education:
- High School diploma or equivalent
Realizar monitoreo y/o ejecución de procesos contables.
Validación de procesos operativos, conciliación de cifras contables y/o operativas, extracción de reportes y bases de datos para su análisis.
Elaboración de reportes regulatorios y/o operativos, así como ejecución de controles de cada proceso para la mitigación de riesgos operativos.
Mitigación de Riesgos en procesos contables y/o operativos
Identificación y reportar desviaciones y riesgos.
Seguimiento a planes de remediación según aplique.
Generación de reportes a solicitud de auditoría y gerencias de Producto.
Documentación de procesos y aplicación / generación de controles con apego a regulación, políticas institucionales y estrategias vigentes.
2 años de experiência en ramo operativo, contable, administrativo, financiero.
Habilidades de redacción / Conocimientos contables deseables /gran capacidad de análisis.
Paquetería office:
Excel intermedio, manejo de fórmulas, tablas dinámicas
Access intermedio, exportación e importación de bases, cruces y filtros.
Manejo de Outlook, envío de correos y administrar carpetas de acuerdo prioridades
Trabajo en equipo.
Trabajo bajo presión.
Comunicación efectiva.
Tolerancia al cambio y a al frustración.
Ingles básico deseable
Responsable, comprometido y puntual.
2 años preferentemente en procesos operativos y/o contables.
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Job Family Group:
Operations - Core
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Job Family:
Document Support
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Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law" poster. View the
EEO is the Law Supplement.
View the
EEO Policy Statement.
View the **Pay Transparency Posting
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