Quality Assurance Analyst

hace 1 semana


Ciudad de México, Ciudad de México TikTok A tiempo completo
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform.

We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.

Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.

Join us and make impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe.

We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Our Quality Analysts support our efforts to address objectionable or disturbing content.

To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines.

Content includes images, video and text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

What will I be doing?

  • You will perform daily sampling tasks for audit purposes.
  • You will have to thorough data analysis, feedback problems & handle necessary escalation and weekly feedback on moderation quality.
  • You will provide feedback and analysis on Policy updates to identify areas of improvement and potential gaps
  • You will cooperate with moderation teams and Market POC to ensure the moderation quality is up to standard
  • You will participate in the development of quality inspection standards and continuously optimize the process and system platform.

Qualifications:

QualificationsWhat should I bring with me?

  • You come with previous experience performing a Quality Assurance role in a Content Moderation / Content Quality / Safety environment.
  • You pay attention to detail and you are comfortable using data analysis to identify trends.
  • You possess experience in a BPO / call center/customer service environment
Trust & Safety is committed to the wellbeing of all our employees.

Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.

We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

**Please APPLY with ENGLISH RESUME

  • Ciudad de México, Ciudad de México Cancore Building Services Ltd A tiempo completo

    Trax Retail is looking for a Quality Assurance Analyst to work with our Quality Assurance Lead to review data collected from retail store visits and ensure data accuracy. To be successful in this role, you should be a detail-oriented person who is able to identify the issues from each visit and fix the mistakes in order to present accurate data to our...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    IAM Quality Assurance Analyst Develops test plans and test cases. Performs manual tests for software functionality, installation, and usability. Defines and tracks quality assurance metrics such as defect densities and open defect counts. Manages bugs and error tracking. Documents and presents test results to management. Coordinates and prioritizes testing...


  • Ciudad de México, Ciudad de México Genworth Financial A tiempo completo

    Job Title: Quality Assurance SpecialistCompany: Reputable Tech FirmThis role will have you in charge of ensuring the quality of the company's operations, split into two key areas:Quality Assurance on OperationQuality Assurance on User Acceptance TestsMain Responsibilities:Quality Assurance on Operation:Production DataData Extractions from the...


  • Ciudad de México, Ciudad de México Ria A tiempo completo

    This position provides support to the Compliance Quality Assurance team by assisting in the overall performance of the Quality Assurance Program in the Americas. Supports the department's growth of ensuring operational compliance with regulatory obligations. Is responsible for identifying gaps and inefficiencies in policies and procedures within the...


  • Ciudad de México, Ciudad de México Element Fleet Management A tiempo completo

    Get started on an exciting career at Element_Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.The Quality...


  • Ciudad de México, Ciudad de México MC1 Tecnologia A tiempo completo

    Hello, we are MC1We are a leading multinational provider of cloud-based mobility solutions where every day ourMC1ers work on solutions to simplify and add real-time intelligence to the sales processes of major companies worldwide. With offices in the UK, USA, Mexico and Brazil; Innovation Centers in Israel, Brazil and Canada.As a Quality Assurance Manager in...


  • Ciudad de México, Ciudad de México TikTok A tiempo completo

    ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.About UsAbout the teamOur Operations team...

  • Quality Analyst

    hace 1 semana


    Ciudad de México, Ciudad de México CMAS Adquirente, S. de R.L. de C.V. A tiempo completo

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

  • IT Quality Assurance

    hace 1 semana


    Ciudad de México, Ciudad de México Novo Nordisk A tiempo completo

    Position for Novo Nordisk GBS MexicoAre you passionate about ensuring the quality and compliance of IT systems? Do you have experience in IT quality assurance and auditing roles? We are looking for an IT Quality Assurance & Auditing Coordinator to join our team in Novo Nordisk. If you are detail-oriented, knowledgeable in quality assurance methodologies, and...

  • Quality Assurance Tester

    hace 1 semana


    Ciudad de México, Ciudad de México Instructure, Inc. A tiempo completo

    At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate...


  • Ciudad de México, Ciudad de México GualaPack Spa A tiempo completo

    We are growing in our plant in Mexico and we are looking for talented and engaged people.For this reason we are hiring:Quality Assurance Specialist:What you get to do: Support interface with customers for the evaluation of product claims- managing of non-conformities from customers, interacting with different company functions in order to carry on analysis...

  • Quality Analyst

    hace 1 semana


    Ciudad de México, Ciudad de México Ibridge Techsoft Llc A tiempo completo

    Job Title: QA EngineerLocation: Remote, USAExperience Required: 6 yearsResponsibilities: Develop and execute automated test scripts using Karate framework for API testing. Collaborate with development teams to ensure software quality. Identify and track software defects to resolution. Maintain automated testing infrastructure and frameworks. Perform manual...


  • Ciudad de México, Ciudad de México Lilly A tiempo completo

    We're looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need...


  • Ciudad de México, Ciudad de México Global Payments A tiempo completo

    Sr. Quality Assurance Analyst page is loaded Sr. Quality Assurance Analyst Apply locations Cuajimalpa, Mexico City, Mexico time type Full time posted on Posted 3 Days Ago job requisition id R Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid...


  • Ciudad de México, Ciudad de México ICON A tiempo completo

    At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration,...


  • Ciudad de México, Ciudad de México Carrier Global Corporation A tiempo completo

    Country: MexicoLocation: LOC5016: Carrier - Plant E, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 MexicoRole: Senior Software Quality Assurance Engineer Location: Monterrey Technology HUB - Monterrey, Nuevo León, MX.Full/ Part-time: Full timeBuild a career with confidenceCarrier Corporation is a leading provider of innovative heating,...


  • Ciudad de México, Ciudad de México Reser's Fine Foods, Inc. A tiempo completo

    Quality Assurance Technician - 3rd shift Job Category: Food Safety, Quality & Regulatory Requisition Number: QUALI004700 Apply now Full-Time On-site Locations Showing 1 location DescriptionGeneral SummaryMonitors key process control points during production operations. Documents and reports any food safety or quality issues so that corrective actions...


  • Ciudad de México, Ciudad de México Marken A tiempo completo

    Description Title: Quality Assurance Associate II Job Purpose: The Quality Assurance Associate II (QAA II) is responsible for the oversight and implementation of the Marken Quality Management System (QMS), Marken Standard Operating Procedures (SOPs), processes and policies required to manage and control Marken's Storage, Distribution and Transportation,...


  • Ciudad de México, Ciudad de México Lilly A tiempo completo

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...


  • Ciudad de México, Ciudad de México Lilly A tiempo completo

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...