Technical Onboarding Specialist

hace 2 semanas

Juárez, Chihuahua, México METRIO A tiempo completo

As a "Technical Onboarding Specialist", you will be responsible for onboarding new and existing customers onto the Nasdaq Trade Surveillance Software as a Service (SaaS).

In this role, you will manage the customers and internal stakeholders and perform hands-on technical integration & data testing to onboard customers.


You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward.

Every day brings many opportunities to learn and grow and rewards with the global impact we create.

Client Engagement:

  • Effectively conduct regular meetings with customers from postsales to go live.
  • Establish strong relationships with key stakeholders to ensure customer satisfaction and retention.
  • Prepare and deliver tailored project plans to the customers.
  • Comprehend and explain the Nasdaq Data Specifications to the customer.
  • Understanding client requirements and drafting change requests to best suit their needs.

Implementation:

  • Assist customers in data mapping and exchange specific queries.
  • Perform data quality tests on customer data and work closely with the customer to resolve issues.
  • Preparation of customer signoff document and golive activities at the end of the UAT testing.
  • Implement changes as per the change request document and perform necessary testing to ensure the changes are working as expected.

Team coordination:

  • Work closely with functional analyst, sales, support & development teams to ensure smooth onboarding for all the new clients.
  • Work closely with customer and functional analysts on requirement gathering, analysis and drafting of change request documents.

Planning and Reporting:

  • Provide weekly project status reports to internal and external stakeholders.
  • Indepth expertise in Capital markets, UNIX & Customer Management.
  • At least three years of experience in the Capital Markets domain with exposure to multiple products like Equities, Future, Options, etc.
  • At least three years of experience working on Unix / Linux commands from basic to advanced.
  • Understanding of OTC markets like Forex, Interest Rates Swaps, Fixed Income etc.
  • Understanding of trading protocols like FIX, etc.
  • Prior experience working on version control tools like GIT.
  • Understanding of regular expressions.
  • Ability to communicate clearly and professionally at all levels.
  • Ability to work in a fastpaced environment and meet tight deadlines.
  • Outstanding customer management & negotiation skills.
Come as You Are

  • Functional Onboarding Specialist

    hace 2 semanas

    Juárez, Chihuahua, México NASDAQ A tiempo completo

    Functional Onboarding Specialists need to provide essential support and guidance to customers from early stages until go-live of NTS service implementation and usage.They are the point of contact for any queries, bespoke advise, troubleshooting, and coordinating with internal NTS teams to ensure a smooth onboarding process- Client Engagement: Effectively...

  • Technical Account Manager Senior Specialist

    hace 2 semanas

    Juárez, Chihuahua, México METRIO A tiempo completo

    When you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an...

  • Technical Functions Expert

    hace 2 semanas

    Juárez, Chihuahua, México Bosch Group A tiempo completo

    Company DescriptionBosch was founded in Stuttgart in 1886 by Robert Bosch and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people.Job Description:GENERAL...

  • Technical Specialist

    hace 2 semanas

    Juárez, Chihuahua, México North American Production Sharing A tiempo completo

    Goal(s) of this PositionSupport Sales, Operations and Quality departments in the introduction of new and maintenance of existing products. Work within the parameters of the QM System to help Variosystems achieve general and company-specific quality efforts and growth goals. Work within the parameters of the QM System to help Variosystems achieve general and...

  • Technical Specialist

    hace 2 semanas

    Juárez, Chihuahua, México North American Production Sharing A tiempo completo

    Goal(s) of this PositionSupport Sales, Operations and Quality departments in the introduction of new and maintenance of existing products. Work within the parameters of the QM System to help Variosystems achieve general and company-specific quality efforts and growth goals. Work within the parameters of the QM System to help Variosystems achieve general and...

  • QAd Financial Specialist

    hace 2 semanas

    Juárez, Chihuahua, México Lear Corporation A tiempo completo

    Lear, a global automotive technology leader in Seating and E-Systems, is Making every drive better by delivering intelligent in-vehicle experiences for customers around the world.Our diverse team of talented employees in 38 countries is driven by a commitment to innovation, operational excellence, and sustainability as we live our values to Be Inclusive, Be...

  • Technical Functions Expert

    hace 2 semanas

    Juárez, Chihuahua, México Bosch Group A tiempo completo

    Company DescriptionBosch was founded in Stuttgart in 1886 by Robert Bosch and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people.Job Description:GENERAL...

  • HR Communication Specialist

    hace 2 semanas

    Juárez, Chihuahua, México Eaton A tiempo completo

    Eaton's looking for a HR Communication Specialist to work at our Juarez plant.What you'll do:Job summaryHR communications specialist is responsible to support the HR function to develop impactful communications to enhance the employee experience. The HR Communications Specialist will help plan, develop, and execute multi-faceted internal communications...

  • HR Communication Specialist

    hace 2 semanas

    Juárez, Chihuahua, México Eaton A tiempo completo

    Eaton's looking for a HR Communication Specialist to work at our Juarez plant.What you'll do:Job SummaryBechtel seeks an entry-level communications specialist to support the HR function develop impactful communications to enhance the employee experience. The HR Communications Specialist will help plan, develop, and execute multi-faceted internal...

  • HR Specialist

    hace 2 semanas

    Juárez, Chihuahua, México APTIV A tiempo completo

    APTIVSolicita:HR SpecialistDescripción y RequisitosYour Role The key focus areas are: General HR Administration, Business & HR Reporting/Dashboards, HRIS Administration (Updates & Transactions), Onboarding/Offboarding Processing, Payroll Support, and Contingent Staff Tracking/Management. This position reports directly to USA and Mexico team:Provide...

  • Eplus Field Inventory Specialist

    hace 2 semanas

    Juárez, Chihuahua, México Ellsworth Adhesives S. de R.L. de C.V. A tiempo completo

    What do the cell phone in your pocket, a spaceship, and an electric vehicle have in common?Ellsworth Adhesives specs in materials in each of those products Ellsworth, an industry leading global distributor of specialty chemicals and equipment, currently has an ePlus Field Inventory Specialist opportunity located in Juarez, Mexico. This is a part-time...

  • Sales Support Specialist

    hace 2 semanas

    Juárez, Chihuahua, México GENERAL LABELS A tiempo completo

    GENERAL LABELSSolicita:Sales Support SpecialistDescripción y Requisitos POSITION SALES SUPPORT SPECIALIST DEPARTMENT SALES REPORTS TO SALES MANAGER AVAILABILITY To travel upon short notice including to other countries, in extraordinary cases, weekend availability.SUMMARY D E S C R I P T I O N- The main role of the Sales Support Specialist (SSS) role is...

  • Specialist, Strategic Sourcing

    hace 2 semanas

    Juárez, Chihuahua, México CommScope A tiempo completo

    In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. CommScope is looking to add Temp Strategic Sourcing Specialist CommScope is a global innovator in broadband technology. Our team collaborates with leading Service and Content Providers to build entertainment and communication solutions that are...

  • DevOps Engineer Specialist

    hace 2 semanas

    Juárez, Chihuahua, México NASDAQ A tiempo completo

    Nasdaq is seeking a highly motivated and innovative individual to join the Release Engineering team as a DevOps Engineer Specialist for the purpose of supporting our next generation of developer tools and infrastructure, based in Mexico office.Responsibilities: Setup, support and manage all engineering productivity systems, tools and infrastructure for the...

  • Product Analyst Specialist

    hace 2 semanas

    Juárez, Chihuahua, México NASDAQ A tiempo completo

    Implements and configures the software, within the boundaries of the project plan, according to specified requirements and following best practices. Installation and technical setup of the platform, employees will be at client site or through a remote connection. Delivering functional, technical or project information to sales that can be used as input for...

  • Talent Acquisition Specialist

    hace 2 semanas

    Juárez, Chihuahua, México Aptiv plc A tiempo completo

    **SHAPE THE FUTURE OF MOBILITY FROM DAY ONE.**This is an opportunity for the modern day Talent Acquisition Specialist to help shape our highly productive teams. Our engineering teams are working on solutions and technologies that will usher in in the next generation of active safety, autonomous vehicles, smart cities and connectivity. The talent you engage,...

  • Specialist, Strategic Sourcing

    hace 2 semanas

    Juárez, Chihuahua, México CommScope A tiempo completo

    In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.CommScope is looking to add Temp Strategic Sourcing SpecialistCommScope is a global innovator in broadband technology. Our team collaborates with leading Service and Content Providers to build entertainment and communication solutions that are personalized...

  • Mes Specialist Ii

    hace 2 semanas

    Juárez, Chihuahua, México Johnson & Johnson SA de CV A tiempo completo

    MES SPECIALIST II (TEMPORAL 11 MESES)- WDescripciónEn Johnson & Johnson creemos que la buena salud es la base de vidas vibrantes, comunidades prósperas y progreso. Es por eso por lo que, desde hace más de 135 años, nuestro objetivo es mantener a las personas bien en todas las edades y en todas las etapas de la vida. Hoy, como la compañía de atención...

  • Employee Services Specialist

    hace 2 semanas

    Juárez, Chihuahua, México BRP MEXICO SA. DE CV. A tiempo completo

    BRP MEXICO SA. DE CV.Solicita:Employee Services SpecialistDescripción y RequisitosLIFE AT BRPAt BRP, we have a visceral connection to our consumers, one created from a shared passion for the Ultimate Ride. Our teams have a unique ability to develop market-shaping products and services that move people physically and emotionally.Distributed throughout more...

  • IT Specialist

    hace 2 semanas

    Juárez, Chihuahua, México TECMA A tiempo completo

    technical knowledge required: Operating Systems windows, limux Networking: Protocols, security, routers Cybersecutiry: Encryption, Firewalles, intrusion detection. Hardware: components troubleshooting. Sofware: productivity suites, database management- virtualization and conteiners: docker Cloud services: azure- systems administration: installation,...