Application Ops Monitoring Tech

hace 2 semanas


Ciudad de México, Ciudad de México CMAS Adquirente, S. de R.L. de C.V. A tiempo completo

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Purpose

This role will focus on Operations and Support of various GMAS North America, Europe, and Asia Pacific applications. This role will focus on monitoring the production and certification environment to ensure application SLAs are met.

Essential Duties

Participate in business enhancements on the Merchant Accounting System, back-end processing, and ancillary systems. Will manage team releases, coordinate with internal customers on platform operations Provide second-level support for Global internal teams related to the Merchant Accounting System, back-end processing, and ancillary systems. Will assist in the creation and maintenance of Merchant Accounting Operations procedures and processes Work on assignments requiring considerable initiative. Understand the implications of work and make recommendations for solutions. Will be available to provide 24/7 on-call support for the Merchant Accounting System

Other Duties

Will establish and maintain key relationships with internal and external customers to ensure work products are delivered promptly Will drive initiatives, collaborate with other teams and resources

Required Qualifications

Bachelor's Degree or relevant experience in place of education Minimum three years of Relevant Experience Information Technology Field and/or Bankcard Industry experience Able to work days, Mon-Fri, 8 AM to 5 PM. Must be available for 24/7 On-Call production support. Google Suite experience Merchant Accounting System (MAS) knowledge

Preferred Qualifications

Demonstrated ability working in a high volume, high availability environment

  • Ciudad de México, Ciudad de México Global Payments A tiempo completo

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....


  • Ciudad de México, Ciudad de México Global Payments A tiempo completo

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    This role involves being part of the L2 team responsible for Landing Zone, infrastructure, and application monitoring. The primary responsibilities include configuring and updating instances with the Active Gate agent, managing Dynatrace configurations, and transmitting data to ALMA. The team utilizes observability tools like Dynatrace and ActiveGate , as...


  • Ciudad de México, Ciudad de México solera A tiempo completo

    Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    The Application Support Engineering team is responsible for application deployment, production and lower environment support, incident resolutions, stability, and maintenance efforts. In addition to the production environment for SC Originations and Servicing that this team supports, there are an estimated 30+ lower environments that this team continually...


  • Ciudad de México, Ciudad de México Unicef A tiempo completo

    UNICEF UNICEFworks in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job ? it is a calling. UNICEFis a place where careers are...


  • Ciudad de México, Ciudad de México Unicef A tiempo completo

    UNICEF UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job ? it is a calling. UNICEF is a place where careers...


  • Ciudad de México, Ciudad de México UNICEF A tiempo completo

    UNICEFUNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job ? it is a calling.UNICEF is a place where careers are...


  • Ciudad de México, Ciudad de México Nouryon A tiempo completo

    The Application Specialist Manufacturing Execution Systems (MES)/OT serves as Nouryon's subject matter expert in application and support for MES/OT and a key member of the IM services Functional Application support team, working together with the rest of the team in our new IT Hub in Mexico City. In this role you will play a crucial part in supporting our...

  • Application Engineer

    hace 2 semanas


    Ciudad de México, Ciudad de México Hinduja Gruppe A tiempo completo

    The Application Engineer is responsible for managing all external interfaces between the Transmission and Vehicle Platform. This includes packaging and functional requirements. The Application Engineer must utilize the rest of the CE and COE organizations to drive decisions that impact the transmission. Job Purpose The Application Engineer is...


  • Ciudad de México, Ciudad de México NTT Data Services A tiempo completo

    Req ID: 231976We are currently seeking a Application Support Engineer to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).Applications Support EngineerDay to Day job Duties: (what this person will do on a daily/weekly basis) Assume ownership and endtoend resolution of customerinitiated cases, tickets escalated from Tier 1, partner cases, as...

  • Incident Manager E&y

    hace 2 semanas


    Ciudad de México, Ciudad de México Tech Mahindra A tiempo completo

    Who is DigitalOnUs by Tech Mahindra?At DigitalOnUs by Tech Mahindra, we not only provide Agile and DevOps methodologies to our customers, we have adopted the same within the company as well. Our nimble processes are not mired in red tape, yet robust, flexible and result-oriented. We are Software Engineers, Technical Architects, Cloud and DevOps specialists....

  • Application Engineer

    hace 2 semanas


    Ciudad de México, Ciudad de México Hinduja Gruppe A tiempo completo

    The Application Engineer is responsible for managing all external interfaces between the Transmission and Vehicle Platform. This includes packaging and functional requirements. The Application Engineer must utilize the rest of the CE and COE organizations to drive decisions that impact the transmission. Job PurposeThe Application Engineer is responsible for...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the Role In this opportunity as Application Support Analyst - Customer Service, you will: Deliver reliable infrastructure and application operations according to business expectations across the application portfolio. Partner with application development teams to deliver operational readiness for new applications and features. Collaborate with...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Application Support Analyst - Customer Service This role is part of a high performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Application Support Analyst - Customer ServiceThis role is part of a high performing team of talented Application Support specialists who provide world-class support for Commercial Engineering.You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global...


  • Ciudad de México, Ciudad de México Refinitiv A tiempo completo

    Websites Monitoring Engineer page is loaded Websites Monitoring Engineer Apply remote type Remote Job: Hybrid locations MEX-Distrito Federal-Reforma 26 time type Full time posted on Posted 2 Days Ago job requisition id JREQ173571 Websites Monitoring Engineer This role is part of a high performing team of talented Application Support specialists who provide...

  • Application Scientist

    hace 2 semanas


    Ciudad de México, Ciudad de México Lamwork A tiempo completo

    The Application Scientist specializes in mammalian cell culture development, this role involves executing studies and troubleshooting processes for new product development. Additionally, it encompasses providing technical expertise to sales and customers during the purchasing process, conducting demonstrations and training, and collaborating on method...

  • Web Application Developer

    hace 2 semanas


    Ciudad de México, Ciudad de México Siemens Industry Software, S.A. de C.V. A tiempo completo

    Web Application Developer (Mexico) Position Overview: Siemens Digital Industries Software is looking for a talented Web Application Developer to be part of the team building the next generation web experiences for our external customers. In this role you will help build the platform for delivering enterprise content through our most prominent .com...

  • Tech Leader Americas

    hace 2 semanas


    Ciudad de México, Ciudad de México Edenred A tiempo completo

    Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare...