Loss Prevention Business Analyst I

hace 1 semana

Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

The MEX Loss Prevention Team is seeking a Business Analyst, supporting Mexico, to design, develop and manage world-class reporting and analytics that serve and support the Amazon Loss Prevention team, including data interpretation, trending analysis, and overall department initiatives.

In this position, you will research data and develop tools in various systems to support Loss Prevention initiatives. You will need to interact extensively with cross-functional groups such as database engineering, operations teams, software developers and management. Excellent listening, writing, verbal communication skills, and strong technical competency are essential.

You will build and deliver on-time database platforms and proper integration with other applications and systems through effective web based development.

You must possess strong leadership skills, be detail-oriented, a quick decision maker, work with data, and have a passion for getting things right.

You must have a desire to drive permanent removal of defects, and ensure highest quality of service is provided in an efficient, effective, and proactive manner.


Key Responsibilities Include:

  • Technical expert in the use of data mining, scoping and building of web and excel based reports and analytics for use by the Loss Prevention team
  • Use of data visualization software to develop dashboards, metric tracking and trends against department goals
  • Meeting deliverable timeframes set by LP leadership, that support business goals in collaboration with the product management team and stakeholders
  • Monitor and report potential crises, and have flexibility to think critically and problem solve
  • Respond to tickets and requests for support from our internal customers, prioritizing based on demand and impact
  • Track and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
  • Ensure all programs comply with Amazon InfoSec standards
  • Ability to root cause problems and independently iterate solutions
We are open to hiring candidates to work out of one of the following locations:

Mexico City, DIF, MEX

BASIC QUALIFICATIONS

  • 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
  • 2+ years of complex Excel VBA macros writing experience
  • Bachelor's degree or equivalent
  • Experience defining requirements and using data and metrics to draw business insights
  • Experience with SQL or ETL
  • English B2+
PREFERRED QUALIFICATIONS

  • Experience working with Tableau
  • Experience using very large datasets
  • 1+ year of experience in Fraud Prevention and Risk Management
  • 1+ year of experience whit Python

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