Mgr-food & Beverage I
hace 7 días
Job Number
Job Category Rooms & Guest Services Operations
Location AC Hotel Veracruz, Boulevard Adolfo Ruiz Cortines 3422, Boca del Rio, Veracruz, Mexico
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
- 2year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Leading Operations Team
- Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
- Ensures that the team has the capabilities to meet expectations.
- Leads by example demonstrating selfconfidence, energy and enthusiasm.
- Assists employees in understanding guests' everchanging needs and expectations, and exceeding them.
Managing Property Operations Function(s)
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a onetoone basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
Managing and Monitoring Activities that Affect the Guest Experience
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.
Managing Profitability
- Assists in performing required annual Quality audit with GM & RD.
- Ensures a viable key control program is in place.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Conducting Human Resources Activities
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Ensures orientations for new team members are thorough and completed in a timely fashion.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful.
Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things.Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International.Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become t
-
Mgr-food & Beverage I
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación AC Hotel Veracruz, Boulevard Adolfo Ruiz Cortines 3422, Boca del Rio, Veracruz, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la...
-
Mgr-food & Beverage I
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación AC Hotel Veracruz, Boulevard Adolfo Ruiz Cortines 3422, Boca del Rio, Veracruz, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la...
-
Food and Beverage Manager
hace 2 meses
Ciudad de México, Ciudad de México Hilton Mexico City Santa Fe A tiempo completoA Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing?As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an...
-
Dir-Food & Beverage-A
hace 3 semanas
Ciudad de México, Ciudad de México The Ritz-Carlton A tiempo completoJob Number Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYFunctions as the strategic business leader of the property's food and beverage/culinary operation,...
-
Dir-Food & Beverage-A
hace 1 mes
Ciudad de México, Ciudad de México The Ritz-Carlton A tiempo completoJob Number Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYFunctions as the strategic business leader of the property's food and beverage/culinary operation,...
-
Manager - Food & Beverage II-A
hace 1 mes
Ciudad de México, Ciudad de México W Mexico City A tiempo completoJob Number Job Category Food and Beverage & CulinaryLocation W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryPosition responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service...
-
Manager - Food & Beverage II-A
hace 3 semanas
Ciudad de México, Ciudad de México W Mexico City A tiempo completoJob Number Job Category Food and Beverage & CulinaryLocation W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryPosition responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service...
-
Food and Beverage Coordinator
hace 7 días
Ciudad de México, Ciudad de México Accor Hotels A tiempo completoCompany DescriptionThe Movenpick Hotel Waad Al Shamal is a luxury 5-star hotel located in the stunning Northern Province of Saudi Arabia. Boasting a total of 243 rooms, guests can indulge in unparalleled comfort and opulence during their stay. The hotel offers a wide range of amenities, including five exquisite food and beverage venues, providing guests with...
-
Mgr-Restaurant I
hace 3 semanas
Ciudad de México, Ciudad de México Marriott International A tiempo completoJob Number Job Category Food and Beverage & CulinaryLocation JW Marriott Hotel Mexico City Polanco, Andres Bello 29, Mexico City, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant...
-
Mgr-Restaurant I
hace 1 mes
Ciudad de México, Ciudad de México Marriott International A tiempo completoJob Number Job Category Food and Beverage & CulinaryLocation JW Marriott Hotel Mexico City Polanco, Andres Bello 29, Mexico City, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant...
-
Dir-food & Beverage-a
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación JW Marriott Hotel Mexico City, Andres Bello 29, Mexico City, Edomex, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de...
-
Pepsico Beverages: Food Service Sales Rep
hace 7 días
Ciudad de México, Ciudad de México PepsiCo Deutschland GmbH A tiempo completoOverviewAre you ready to embark on an exhilarating journey in the world of food and beverages? We are seeking a creative, passionate, and driven individual to join our team as a Food Service Representative.As a Food Service Representative for our beverage business, you will have the opportunity to work with our brands like Pepsi, Bubly, Gatorade, deliver...
-
Director of Food
hace 2 meses
Ciudad de México, Ciudad de México W Mexico City A tiempo completoJob Number Job Category Food and Beverage & CulinaryLocation W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryFunctions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service...
-
Director of Food
hace 3 semanas
Ciudad de México, Ciudad de México W Mexico City A tiempo completoJob Number Job Category Food and Beverage & CulinaryLocation W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryFunctions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service...
-
Mgr-restaurant I
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación Courtyard Mexico City Airport, Sinaloa 31 Penon de los Banos, Mexico City, Ontario, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la...
-
Attendant-food & Beverage
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ - Lote - SM 12, Cancun, Quintana Roo, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementCompletar las tareas de cierre, como almacenar toda la mercadería reutilizable,...
-
Attendant-food & Beverage
hace 7 días
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ - Lote - SM 12, Cancun, Quintana Roo, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementCompletar las tareas de cierre, como almacenar toda la mercadería reutilizable,...
-
Attendant-food & Beverage
hace 7 días
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ - Lote - SM 12, Cancun, Quintana Roo, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementCompletar las tareas de cierre, como almacenar toda la mercadería reutilizable,...
-
Attendant-food & Beverage
hace 7 días
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob Number Job Category Food and Beverage & CulinaryLocation Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ - Lote - SM 12, Cancun, Quintana Roo, MexicoSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas,...
-
Mgr-restaurant I
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en...
