Technican Support Specialist
hace 1 semana
Resource Description
The Techncian Support Specialist will be supported the local and visitor users, respond to IT enquiries from clients and help them to resolve or escalate to the next support levels, monitoring and maintain IT infrastructure working properly.
Able to evaluate and fix meeting rooms problems.Requirements:
2 years of experience in Onsite support
Bachelor's Degree of Computer Science
Advanced computer skills
Ability to interact comfortably with senior leadership.
Aptitude and interest in learning new technologies
Excellent verbal and written communication skills
Capability to establish credibility quickly by following up and taking initiative.
Superior Customer Focus; Dedicated to meeting the expectations and requirements of customers, Acts with a sense of urgency and understands and respects the time restrictions of senior leadership
Ability to use rigorous logic and methods to solve difficult problems with effective solutions
Possess insatiable appetite for learning; Continuously pursuing new skills that add value to the team's knowledge base.
Analyzing Information
Informing Others
Good communications skills Spanish & English
Teamwork
Problem Solving
Providers coordination
English language require
Flex to travel
Responsibilities:
On-site and off-site support for all executive technology-related needs
Installation, configuration and troubleshooting of desktops, laptops, telephony and other related technology devices
Research, test and evaluate new technology products
Develop new administration tools to track technology devices and user profiles
Contribute to company-wide technology projects
Maintain a high level of customer focus on all interactions
Provide timely, creative and alternative solutions to meet business needs
Maintain detailed documentation on all issues handled
Provide rotational 24x7 support coverage
Benefits:
Job offer based on your expectations
Growth and job stability.
Benefits superior to those of law.
Personalized professional development plan.
Be part of our team
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