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Customer Service

hace 3 meses

Puebla, Puebla, México SERVICIOS GEO ENLACE S.A DE C.V A tiempo completo
Si tienes experiência y quieres formar parte de uno de los equipos más innovadores y exclusivos

TE ESTAMOS BUSCANDO
Si consideras cumplir los requisitos y te gustan los retos te invitamos a postularte por este medio.

Principales actividades:

  • Mantener un alto nível de profesionalismo con los clientes/ usuarios, trabajar para establecer una relación positiva y asertiva.
  • Registrar testigos en la base de datos de servicio al cliente durante y después de cada llamada/mensaje.
  • Apoyar a usuarios con el seguimiento en las plataformas de pago.
  • Impactar en los resultados de la compañía al resolver problemas y convertir a clientes frustrados en clientes fieles.
  • Realizar reportes de desconexión.
  • Apoyar en campañas de marketing.

Requisitos:

  • Educación mínima: Educación superior.
  • Conocimiento en Office básico y redes sociales.
  • Experiência en atención al cliente.
  • Experiência mínima de 1 año en puestos similares.
  • Disponibilidad de horario.

Conocimientos, habilidades y competencias

  • Pensamiento estratégico.
  • Fuertes habilidades analíticas.
  • Habilidades de comunicación efectiva / comprensión interpersonal.
  • Orientado al cliente.
  • Orientado al logro, dinamismo e iniciativa.
  • Excelente perspicacia comercial o de negocio.
  • Conocimientos del negocio, mercado, producto y proceso.

Ofrecemos:

  • Sueldo Competitivo
  • Prestaciones de Ley.
  • Estabilidad laboral.
  • Horario: Lunes a Domingo (con un día de descanso)
  • Turno: 5 horas

Tipo de puesto:
Tiempo completo

Salario:
$8, $10,000.00 al mes

Horario:

  • Incluye fines de semana
  • Rotativo

Experiência:
- customer service: 1 año (Deseable)

Lugar de trabajo:
Empleo presencial

Fecha de inicio prevista: 18/09/2023