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Customer Training Specialist
hace 1 semana
Introduction
Hey there At Prometeo Talent, our goal is to connect exceptional talents like you with innovative leaders in the industry.
We are delighted to introduce our client, a company that provides appropriate solutions to scale, optimize and transform their commercial operations with personalized participation models to medium-sized companies.
We invite you to read this position's details and then applyPosition Overview
As a Customer Training Specialist, your primary objective is to guarantee an exceptional experience for our customers in every interaction with our suite of products and services.
This includes ensuring a high-quality experience during the initial training post-sale and providing continuous coaching for users at all levels throughout their engagement with the client.
Key Responsibilities
- Proficient in developing, overseeing, and presenting training sessions through online training tools.
- Skilled in producing customeroriented training videos.
- Capable of providing training in various formats, including individual sessions, group sessions, webinars, and facetoface interactions.
- Able to seamlessly transition training interactions into potential lead generation opportunities when appropriate.
- Emphasis on user education and promoting the adoption of products/services.
- Willingness to occasionally travel for professional development, customer user workshops, or corporate meetings.
- Familiarity with administrative processes.
Required Experience/Skills:
- Customercentric approach with a genuine enthusiasm for delivering exceptional customer service.
- 1+ years of experience as training specialist
- Advanced English level
- Outstanding interpersonal communication and presentation skills, coupled with high energy and the ability to be assertive while maintaining respect.
- Resourceful, organized, and exhibits a professional demeanor.
- Understanding and appreciation of change management aspects, emphasizing the drive for adoption and adherence.
- Proficiency in an additional language, particularly Portuguese and French, at a professional level, is highly desirable.
Enjoy great benefits
- Competitive salary
- Health insurance
- Days of paid vacation per year
- Hybrid work
- Mexico holidays
- Christmas bonus
Salary:
Up to $23,000.00 per month
Pregunta(s) de postulación:
¿Cuántos años de experiência tenes como Customer Training Specialist?
¿Actualmente vivis en Guadalajara o cerca?
¿Estás dispuesto a trabajar en modalidad híbrida en Guadalajara?
Idioma:
- Inglés (Obligatorio)
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