Ww Sdl Coordinator

hace 1 semana

Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

_ Responsibilities:
_

- size to large domestic accounts; serves on account team.

Conducts and reviews highly complex operational analysis.
Acts as a point of escalation and collaborates with otherfunctions to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements.
Represents the customer/partner needs and provides business requirements to projects of moderate to high complexity.
Prepares and runs operational performance reviews with the customer/partner and supports improvement plans.
Consults and advises on operational matters of medium complexity to internal clients at peer levels and above.
Proactively communicates operational process changes to customers/partners and internal clients; supports the implementation phase.

_ Education and Experience Required:
_

Firstlevel university degree or equivalent experience; may have advanced university degree.
Typically 46 years of related experience, preferably in supply chain, customer service, procurement or financial management.
Typically 12 years of experience supporting large accounts.

_ Knowledge and Skills:
_

Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
Developing consulting, negotiation and influence skills.
Solid understanding of core HP businesses and the revenue cycle.
Superior research and analytical skills.
Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint.
Demonstrated project management skills such as planning, execution and implementation.
Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
Proven ability to establish and maintain good relationships with external customers/partners on peer level and one level above
Basic financial and business acumen.
Ability to identify and implement customerspecific process improvements.