Technical Analyst Support

hace 1 semana

Zapopan, Jalisco, México Oracle A tiempo completo

Key Qualifications:

· 5-7 years of experience in analyzing deployment architectures, troubleshooting, and debugging issues in Oracle Fusion Applications developed using the ADF framework.

· Have a technical degree ., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a GPA.

· Strong proficiency in identifying functionality and usability bugs within applications code written in SQL, PL/SQL, J2EE applications, and Oracle RDBMS Database.

· Functional understanding of Oracle Finance ERP applications or similar financial industry applications.

· Knowledge of problem categories, including performance, application integrations, SOAP and REST implementation, and network layers.

· Exceptional communication skills, both written and verbal, in English.

Supporting Skills:

In addition to the preferred qualifications, the following skills will be advantageous:

· Hands-on experience with any of the following Oracle products: Oracle WebLogic, Oracle SOA Suite, Enterprise Scheduler Service, Oracle BI Publisher, Oracle UCM, Oracle (Hyperion) Essbase, or Financial Reporting, Oracle VBCS.

· Oracle Cloud Infrastructure Foundations certification or similar certifications are desired.

Responsibilities:

As a Principal Support Engineer, your primary responsibilities will include:

· Resolving complex technical problems with meticulous attention to detail, ensuring efficient issue diagnosis and problem resolution for Oracle customers.

· Serving as an effective communicator and negotiator in problem resolution and management.

· Collaborating with teams to enhance automation and the knowledge base for application services.

· Demonstrating the ability to collaborate and work effectively with diverse and globally distributed teams spanning multiple time zones.

· Cultivating a strong desire to learn and staying updated on Oracle Fusion Applications, web technologies, and industry trends.

If you are ready to take on this challenging and rewarding role, we encourage you to apply and become part of our dynamic team dedicated to delivering exceptional support for Oracle ERP Cloud Applications. Join us in shaping the future of enterprise solutions and technology support.

Career Level - IC4

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