![Future Tech Enterprise, Inc.](https://media.trabajo.org/img/noimg.jpg)
IT Asset Services Lead
hace 1 semana
We are looking for an individual who is pro-active, results-driven, detail-oriented and possesses excellent communication and customer service skills. The ideal candidate should be comfortable interacting with international and C-suite executives.
This is a Hybrid position in Santa Catarina, Nuevo Leon, Mexico.The work hours are 8:30a - 5:30p Eastern Standard Time.
Responsibilities
- Perform daily and long-term operational and strategic management of hardware, inventory and tracking leveraging the ServiceNow IT Asset Management module
- Manage and control IT Assetlevels for end-user computing equipmentto meet client's international requirements.
- Collaborate with Global IT Asset Management (ITAM) and Procurement Teams to enhance customer satisfaction, foster profitable relationships, and drive sales growth
- Collaborate with customers (both IT and outside IT) to gather business and functional requirements, map existing processes, and assist with process re-design
- Manage various responsibilities, including operational process improvement, addressing global supply chain challenges, ensuring on-time deliveries, forecasting, business analysis, contract reviews, and change management.
- Develop, construct, and communicate asset management policies and procedures covering all aspects of usage to ensure compliance.
- Furnish information on purchase order status and metrics on vendor performance.
- Resolve challenges with global vendors and expedite delayed orders.
- Contribute as a subject matter expert in large projects and lead small projects within the asset management discipline.
- Utilize various ERP databases and ordering portals to perform data entry, monitoring and tracking all phases of quotes, purchase orders and order fulfillment.
- Generate and analyze daily high-volume data reports using advanced Excel reporting tools.
- Bachelor's Degree in Computer Science, Management of Information Systems, or related business discipline(s).
- Possess IAITAM Certification, such as CHAMP, CSAM, and CITAM
- Excellent English communication, written and verbal.
- 5+ years of experience in IT or IT Asset Management or IT Procurement
- Demonstrate a robust and comprehensive understanding with 3-5 years of hands-on experience in implementing and working with the ITIL framework (ITIL v3 certification is a plus)
- Possess 3+ years of solid experience with ServiceNow, showcasing expertise in overall navigation, group management, report creation, ticket management, and continuous development.
- Showcase substantial experience in utilizing ITAM, Discovery, and CMDB software tools for managing both end-user assets and data center/cloud assets.
- Illustrate a clear understanding of ITIL concepts and principles.
- Possess knowledge of software licensing agreements, particularly those involving Microsoft, IBM, and Oracle.
- Proficient in Asset data modeling, schema and classes
- Demonstrate the capability to develop and document new processes, RACI matrices, and workflows using tools such as MS Visio or equivalent, to support changes in Configuration Management processes and procedures.
- Sound working knowledge with MS suite of products including Word, Excel, PowerPoint, and Visio.
- Can marshal resources (people, funding, material, support) effectively to achieve objectives.
#J-18808-Ljbffr
-
IT Lead
hace 1 semana
Santa Catarina, Nuevo León, México AGP GLASS A tiempo completoThe AGP Group is a world-leading and specialized glass manufacturer. Our company guarantees world-class technology and the highest level of innovation in glazing solutions. More than 20 renowned automobile manufacturers rely daily on the know-how of our 7 high-tech production plants and innovation centers, which now employ a total of over 4,500 people.IT...
-
Services Buyer
hace 1 semana
Santa Catarina, Nuevo León, México El Grande Group A tiempo completo_Responsibilities:_ Provide support to the current needs with indirect services & managing process improvements when it's applicable. Responsible for creating, issuing, and tracking purchase orders for all indirect procurements, including engineering services, contractors, and others. Ensure ontime payment to the suppliers. Collect the requirements from...
-
IT Specialist
hace 1 semana
Santa Catarina, Nuevo León, México Fronius México A tiempo completoRequirements: Career completed in Systems Engineer or Computer Science Degree Advanced English (Necessary) Minimum experience of 3 years in IT Proactive Service attitude TeamworkResponsibilities: Actively participate in market events organized for the company Installation and configuration of PC, lap top and peripheral devices (printers, scanners, etc.)...
-
IT Manager, SAP
hace 1 semana
Santa Catarina, Nuevo León, México Tiger Text A tiempo completoCountry : MexicoMexicoLocation :LOC5001 : Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 MexicoRole : IT Manager - SAP & Finance Systems (Mgr, Enterprise Business Systems).Build a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and...
-
Global Regulatory Lead Commercial Products and
hace 1 semana
Santa Catarina, Nuevo León, México Carrier A tiempo completoCountry:MexicoLocation:LOC5004: Carrier - Plant D, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 MexicoRole:Global Regulatory Lead Commercial Products and SolutionsLocation:CMXFull/ Part-time:full timeBuild a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating...
-
IT Manager, SAP
hace 1 semana
Santa Catarina, Nuevo León, México Carrier A tiempo completoAbout the role We are looking for a dynamic individual to be part of our global Digital organization, with a passion to drive Digital transformation within the Finance function. This will be a hands-on lead role, owning implementations and operations, partnering with various teams both internal and external. The candidate must have strong technical and...
-
Global Regulatory Lead Commercial Products And Solutions
hace 1 semana
Santa Catarina, Nuevo León, México Carrier Global Corporation A tiempo completoCountry:MexicoLocation:LOC5004: Carrier - Plant D, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 MexicoRole:Global Regulatory Lead Commercial Products and Solutions Location:CMXFull/ Part-time: full timeBuild a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating...
-
It Project Manager
hace 1 semana
Santa Catarina, Nuevo León, México Carrier Global Corporation A tiempo completoCountry:MexicoLocation:LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 MexicoAbout the role:The HR Technology Project Manager will be responsible for the overall strategy, planning, management and completion of projects supporting Human Resources function globally at Carrier. You will partner with project team members and vendors to...
-
Global Regulatory Lead Commercial Products and Solutions
hace 1 semana
Santa Catarina, Nuevo León, México Carrier A tiempo completoCountry: MexicoLocation: LOC5004: Carrier - Plant D, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 MexicoRole: Global Regulatory Lead Commercial Products and SolutionsLocation: CMXFull/ Part-time: full timeBuild a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating...
-
IT Project Manager
hace 1 semana
Santa Catarina, Nuevo León, México Carrier Global Corporation A tiempo completoCountry: MexicoLocation: LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 MexicoAbout the role:The HR Technology Project Manager will be responsible for the overall strategy, planning, management and completion of projects supporting Human Resources function globally at Carrier. You will partner with project team members and vendors...
-
Supply Chain Product Specialist
hace 1 semana
Santa Catarina, Nuevo León, México Carrier Mexico A tiempo completoSupply Chain Product Specialist (Kinaxis, Blue Yonder, Logility) - Any location inenCarrier Mexico ROLE SUMMARYThe Product Specialist provides the deep product expertise needed to lead the organization and make strategic product decisions for their given product areas. This Product Owner role will focus on SIOP Product Innovation , bringing new offerings to...
-
Técnico de Soporte en Sitio Mty
hace 1 semana
Santa Catarina, Nuevo León, México TIBA IT SERVICES MÉXICO A tiempo completoEmpresa de TI, esta en búsqueda de un Técnico de Soporte en SitioRequisitos:Escolaridad: Ing en sistemas a finFunciones: Soporte técnico vía telefónica y en sitio a equipos y sistemas de TI de Sucursales y Oficinas Centrales Gestión de garantías equipos TI. Gestión de integración de Instalaciones, Movimientos, Adiciones y Cambios (IMAC)....
-
Logistic Planning Analyst
hace 1 semana
Santa Catarina, Nuevo León, México Caterpillar Financial Services Corporation A tiempo completoCareer Area:Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust...
-
Sourcing Manager
hace 1 semana
Santa Catarina, Nuevo León, México Vertiv Co. A tiempo completoThe Sourcing Manager is responsible for supporting the organization in meeting its daily responsibilities aligned with its strategic goals.This role will support the Americas region but is expected to work with other regions especially when it relates to global suppliers to share best practices and standardize global processes where...
-
Logistics Planning Analyst
hace 1 semana
Santa Catarina, Nuevo León, México Caterpillar A tiempo completoCareer Area:Logistics**:Your Work Shapes the WorldWhether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.When you join Caterpillar, you are joining...
-
Factory IT Operations Regional Leader
hace 1 semana
Santa Catarina, Nuevo León, México Carrier A tiempo completoAbout the role The Regional Operations Leader for Carrier AMER will be a regional leader for the Service Delivery organization responsible for supporting and enhancing factory technology in all Carrier factories across the Americas. The role will consistently interface with the teams in service delivery and other infrastructure towers to achieve consistent...
-
SIOP Product Owner
hace 1 semana
Santa Catarina, Nuevo León, México Carrier A tiempo completoAbout the roleThe Product Owner guides the success of SIOP Product Solutions (e.g. Inventory, Supply, Demand, Platform, etc.) The Product Owner serves as a Digital Factory Manager and therefore leads a team of intermediate to experienced Digital Factory professionals, setting objectives, providing support with SIOP Tool & other planning solutions, and...
-
Manager Logistics
hace 1 semana
Santa Catarina, Nuevo León, México Caterpillar Financial Services Corporation A tiempo completoCareer Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable...
-
Factory IT Operations Regional Leader
hace 1 semana
Santa Catarina, Nuevo León, México Carrier A tiempo completoCountry: MexicoLocation: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 MexicoAbout the roleThe Regional Operations Leader for Carrier AMER will be a regional leader for the Service Delivery organization responsible for supporting and enhancing factory technology in all Carrier factories across the Americas. The role will consistently...
-
Logistics Planning Analyst
hace 1 semana
Santa Catarina, Nuevo León, México Caterpillar A tiempo completoCareer Area:Logistics**:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...