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ISG Inside Sales Support Rep

hace 3 meses


Monterrey, Nuevo León, México Lenovo A tiempo completo

Description and Requirements

About Lenovo:

Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world's most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all

Who You'll Work With :

Lenovo's Infrastructure Solutions Group (ISG) provides end-to-end IT solutions and services for organizations at any scale. We empower our customers to dramatically accelerate their organizations, improve their industries, and solve humanity's greatest challenges. A trusted partner every step of the way, we provide reliable infrastructure and support with Smarter Infrastructure Solutions, Cloud Computing, Analytics, AI, As-A-Service, Edge Computing, and more.

About Our Team:

Lenovo invites you to bring your expertise, skill set, and positive attitude as an Inside Sales Support Rep (ISSR) and be a pillar of the Lenovo Customer Experience. This Sales Support team is crucial for Lenovo in order to help our business grow, speed up the contract process, and increase customer satisfaction.

About the Role

This is a hybrid (office / home) position in which you will be able to expand your analytical, networking and operational skills by assisting in creating and handling sales quotes for potential ISG deals.

You will interact (constantly, but not exclusively) with the Sales, Order Desk, Credit, and AR teams to solve operational roadblocks and ensure that the quotes get converted into sales orders. Additionally you will be asked to participate and / or lead projects that bring improvement to the operation, as well as maintain one or several activity reports.

The individual contributor will be responsible for the high-level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages for our Infrastructure Solutions Group in NA (ISG).

Responsibilities:

Contract Creation Validation of terms and conditions Contract Maintenance Contract Renewals Contract Registration Proposal and Price Quotes Creation

Position Requirements

Required Skills

College degree or be an active (Senior year) student on a major such as International Commerce, Business, or Marketing. Excellent English skills, written and oral are a MUST. This position has permanent contact with teams located in North America. Besides, part of the interview will be conducted in English. Strong e-mail etiquette Strong analytical and numerical capabilities Able to concentrate over long periods of time Multi-tasking skills are highly regarded. Able to work with little supervision Excel (Pivot tables, basic formulas, conditions)

Desired Skills:

SAP Excel macros Visual Basic Power Point Being tech-savvy Knowledge of computing / IT vocabulary is a plus.

Why Lenovo?

At Lenovo, we are thinkers, entrepreneurs, risk-takers, and problem-solvers working together to challenge the status quo constantly. If you share our commitment to ingenuity, creativity, and innovation, we want you to help us define our world of tomorrow. Lenovo is a US $62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500 and #8 on Gartner's Top Supply Chains, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.

Lenovo's Infrastructure Solutions Group (ISG) builds servers, storage, and IoT-enabled devices that power the Cloud and enterprise architecture of some of the world's largest companies.

Additional Locations : * Mexico - Nuevo León - Monterrey * Mexico - Nuevo León - Monterrey * Mexico * Mexico - Nuevo León * Mexico - Nuevo León - Monterrey , * Mexico - Nuevo León - Monterrey