Otm Solution Architect

hace 2 semanas

Guadalajara, Jalisco, México SGF Global A tiempo completo

Role Purpose:

  • The role covers all aspects of transport functionality of

OTM:
Order Management, Transportation Planning & Execution, Supply Chain Visibility and Event Management, Inventory Visibility and Freight Bill Audit & Payments whether delivered with the core transport solution or ancillary solutions

  • Completing and managing customer work packages in accordance with established budgets, work plans, quality standards, and timeframes
  • Structuring and solving customer requirements using Templates & Frameworks as well as generic product functionality
  • Work on transport project solution work packages or change requests with DevOps inhouse or external team.

Main Accountabilities:

  • The key purpose of this role is to gather requirements, solution design services and development of the transport solution for a broad range of projects and Support.
  • Support the business project teams to determine IT solution requirements, CRP demonstrations, customer meetings, solution design
  • Manage the implementation of IT project work packages in line with the DHL DevOps way of Working.
  • Manage required IT development activity in line with the customer requirements. Ensure any development of IT in accordance with supplier governance policies
  • Provide IT support as required for live customers (CRs, new releases etc.)
  • Projects implementation, post warranty support and Golive Support
  • Build effective relationships and maintain close liaison with business and IT by maintaining regular contact through the full project lifecycle
  • Undertake other projects and roles as required from time to time by senior management
  • Run business requirement and GAP analysis workshops for templatebased implementations
  • Build working relationships with Project team, customers, business, and suppliers
  • Development of test scenarios and scripts.
  • Work with testing team to automate the Testing.
  • Manage and/or perform IT testing and support user acceptance testing.
  • Document user training to internal and customer teams

Functional Experience:

  • Good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. OTM, Kewill
  • Good Knowledge on Agile and DevOps
  • General understanding of transport related ancillary systems and B2B integrated e.g. HERE, Transporeon, Centiro
  • Participates and organizes workshops & events
  • Preparation of solution design proposals from a commercial as well as a technical perspective.
  • Advising / consulting to external customers.
  • Coordinate, direct and oversee work package delivered by Specialists and/or suppliers
  • Developing content for customer presentations and providing technical/functional content
  • Years of Experience: 67 Years | 23 Full Life Cycle Implementation (At least one Implementation in Agile/DevOps)

Geographical Experience:

  • Experience implementing Transport solutions in at least two regions

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