It Support Associate Ii, Opstech Solutions

hace 7 días

Tepotzotlán, México Amazon A tiempo completo
IT Support Associate II, OpsTech SolutionsUbicacion: Tepotzotlan, Estado de Mexico

Las operaciones están en el corazón del negocio de Amazon. Somos conocidos por nuestra velocidad, precisión y servicio excepcional. Nuestros edificios entregan decenas de miles de productos a cientos de países en todo el mundo, todos los días. OpsTech IT brinda soporte de TI global continuo a las operaciones de Amazon como una pieza vital del rompecabezas.

Estamos buscando personas motivadas para asumir nuevos desafíos y motivar a los equipos para fomentar soluciones a los obstáculos que enfrentamos.

Juntos, nos hacemos cargo de lo que hacemos, ya sea respaldando la infraestructura de TI, desarrollando nuevas tecnologías internamente, lanzando una nueva instalación de Amazon Operations o deleitando a nuestros clientes entregándoles paquetes directamente.

Sobre el papel


Como asociado de soporte de TI II, utilizará sus habilidades para ayudar al equipo de operaciones a resolver problemas técnicos dentro de una instalación de Amazon Operations que abarca una multitud de disciplinas técnicas.

Estamos comprometidos con la mejora; se le alentará a participar en las oportunidades de desarrollo profesional que se presenten para progresar en su carrera en Amazon.


¿Qué ofrecemos?
Amazon ofrece paquetes de compensación competitivos

Pero espera, hay más:
no usamos traje y corbata Ven tal como eres porque jeans, camisetas, zapatillas y, en ocasiones, un chaleco de seguridad de neón serán tu atuendo diario

Key job responsibilities

Las responsabilidades incluyen, pero no se limitan a:

  • Asignación, mantenimiento y solución de problemas de equipos de TI utilizados en las instalaciones de Amazon Operations.
  • Maneja solicitudes y procedimientos de soporte a través de la red.
  • Colaborar en la formación de nuevos empleados.
  • Aprendizaje continuo de nuevas tecnologías.
  • Capacidad para dar soporte a clientes desde múltiples edificios en el área, así como a clientes remotos.
We are open to hiring candidates to work out of one of the following locations:

Tepotzotlan, MEX, MEX
BASIC QUALIFICATIONS- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience

  • Experience troubleshooting integrated and interdependent computer systems
  • Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
PREFERRED QUALIFICATIONS- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

  • Experience in a dynamic environment with a high degree of customer service
Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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