Early Career CSS Global Expertise Center Engineer

hace 2 semanas

Zapopan, Jalisco, México Oracle A tiempo completo

Job Description

Engineers in Customer Success Services (CSS) enable long term advanced support relationships with many of Oracle's largest customers. Click for more information about CSS Global Expertise Center Engineers (GEC) provide support in the continuous operational improvement of Oracle environments. GEC Engineers do this by leveraging Oracle's support-based intellectual property and customers' experiences throughout their involvement with Oracle's technologies. Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation, management and use of Oracle technologies.

What you'll do

Learn from experts and contribute to bring value to our customers leveraging on Oracle's international network of experts. Use Oracle internal tools, resources, and network to learn and stay up to date with on innovation and leading technologies. Contribute as a team member on customer projects together with Oracle experts and leaders. Consult with clients to understand their business requirements and map them to our solutions and services. Learn how to design solutions using Oracle leading technology and Consulting methods, tools, and best practices. Support Customer relationships with CSS focused on collaborative, long-term partnerships. Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures. Able to demonstrate time management. Able to complete individual goals as well as work in a team environment. Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products is a plus but not necessary. Professional demeanor. Availability to work in scheduled out of hours operations when required.

#CSS-EarlyCareer

Career Level - IC1

What you'll bring

Bachelor's degree or up to 2 years relevant experience. Technical aptitude: You have an interest, understanding and curiosity in cloud technology concepts such as , , , , and Fluency in English. Communication skills: You have an ability to collaborate and present concepts clearly. Innovation: You're open to new ideas and challenges Agility: You're a pro at embracing change. Your self-confidence helps you learn and adapt wherever you go. Drive: You have a "roll-up-the-sleeves" and "get the job done" attitude. Resilient and capable of working effectively under pressure. Strong organization, negotiation, and planning skills High energy: You're optimistic, always eager to interact and influence people. Teamwork: You're a fantastic team player who also loves smashing individual goals. Critical thinking: You're a natural strategist who can analyze situations, identify issues, and solve problems creatively. Love & passion for customer success.

What we'll give you

Significant investment in your professional development and a social network of resources and thought leaders inside Oracle. Fun and flexible work for the ideal work-life balance An inspiring, inclusive, and multicultural community that values fresh perspectives. A buddy program: a senior expert will be assigned to work closely with you. A defined career progression based on annual performance and personal development followed closely by a direct manager. The opportunity to engage with a variety of customers in multiple areas. Competitive pay and excellent benefits that will help you do your best work. *Relocation to MDC Guadalajara, one of the best facilities to incubate your potential.

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